Commercial Insurance Account Manager: Drive Client Growth

Frost Bank; Austin (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) matching

Tuition reimbursement

Wellness programs

Employee Assistance Program

Referral bonus program

Job summary

Frost Bank is seeking a Commercial Account Manager via Frost Insurance Agency to market, service, and support Producers and Account Executives. You’ll analyze quotes, review policies, and handle policy changes, payments, claims, and third-party communications to strengthen client relationships.

You will build renewals, present FIA products, and research coverage issues while maintaining a book of business and staying current with underwriting guidelines.

Qualifications

• Texas General Lines Agent License (Property & Casualty), or attainment within 90 days
• 2+ years in the commercial insurance field; or Bachelor’s Degree with 1 year insurance related experience; or obtained CISR/TIIA designation in Commercial Lines
• Ability to retain a Book of Business between $450,000 and $650,000
• Organizational skills and the ability to multitask
• Excellent written and verbal communication skills
• Proficient in Microsoft computer applications
• Insurance designations such as CISR, ACSR, CRM, CIC preferred

Responsibilities

• Assist the Producer in identifying account-rounding and coverage enhancement opportunities
• Analyze carrier quotes and coverages to determine the best options for the client
• Review new and renewal policies for accuracy in rating and coverage
• Provide policy service including changes, payments, claims and third-party communications
• Assist in presenting FIA products to new and existing customers by collaborating in renewal strategies, and preparing proposals
• Respond to requests to research coverage issues, policy problems, cancellation issues, reinstatement issues, billing problems, claims history and underwriting issues
• Collect detailed risk and underwriting information, including census data, survey data, and loss history
• Maintain current knowledge of company underwriting and rating information
• Follow agency standard procedures to maintain electronic files and information
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

Skills

Communication skills

Organizational skills

Microsoft Office

Education

Bachelor’s Degree

Job description

Frost Bank is seeking a Commercial Account Manager via Frost Insurance Agency to market, service, and support Producers and Account Executives. You’ll analyze quotes, review policies, and handle policy changes, payments, claims, and third-party communications to strengthen client relationships.

You will build renewals, present FIA products, and research coverage issues while maintaining a book of business and staying current with underwriting guidelines.