Commercial Insurance Account Manager

Loesel Schaaf Insurance Agency, Inc.; Pennsylvania; Hybrid; USD 50,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Employee Assistance Program (EAP)

Voluntary benefits

Fully funded retirement program

Job summary

Loesel-Schaaf Insurance Agency, Inc. is seeking a Commercial Lines Account Manager to serve an established portfolio of commercial clients. You will handle policy updates, renewals, endorsements, and billing inquiries, while assessing risk and recommending coverage solutions.

The role offers a stable, supportive team and a hybrid work schedule. You will collaborate with carriers on underwriting decisions and assist with new business through submissions, quotes, and client presentations.

Qualifications

• Active Property & Casualty license required.
• Minimum two years of commercial or personal lines experience.
• CISR designation or progress toward one preferred.
• Strong customer service, written and verbal communication, organization, and attention to detail.

Responsibilities

• Manage policy changes, certificates, billing inquiries, claims reporting, ID cards, endorsements, renewals, and other policy updates.
• Review policies for accuracy and resolve discrepancies.
• Assess client risk exposures and recommend coverage solutions.
• Collaborate with carriers on underwriting decisions.
• Support new business through submissions, quotes, proposals, and client presentations.

Skills

Customer service

Written communication

Verbal communication

Organization

Attention to detail

Multi-tasking

Independent & collaborative work

Tools

Agency management systems

Carrier portals

Rating platforms

Microsoft Outlook

Excel

PDF tools

Job description

Grow Your Career with a Stable, Respected Agency

Build your commercial insurance career with a stable, respected independent agency that has served the community for more than 100 years. You’ll manage an established book of business, develop long-term client relationships, and work alongside a supportive team known for its experience and longevity. If you’re an experienced Account Manager seeking stability, professional growth, and hybrid work schedule eligibility, we’d like to meet you.

About the Role

As a Commercial Lines Account Manager , you will be the primary point of contact for an established portfolio of commercial clients, providing responsive service and knowledgeable guidance. You will manage policy changes, certificates, billing inquiries, claims reporting, ID cards, endorsements, renewals, and other policy updates. You will also review policies for accuracy, resolve discrepancies, and maintain organized, compliant records. In addition, you will assess client risk exposures, recommend coverage solutions, collaborate with carriers on underwriting decisions, and support new business through submissions, quotes, proposals, and client presentations.

Salary range: $50,000–$100,000 annually, based on relevant experience, qualifications, and demonstrated insurance expertise.

Why You’ll Love This Role

• Established book of business—no cold prospecting
• Supportive, collaborative team environment
• Long-tenured staff (many 15–25+ years)
• Growth and professional development opportunities

What You’ll Bring:

• Required: Active Property & Casualty Insurance License
• Required: At least two years of commercial or personal lines insurance experience
• Strong customer service, written and verbal communication, organization, and attention to detail
• Ability to manage multiple priorities in a fast-paced environment while working independently and collaboratively
• Working knowledge of insurance products, carrier markets, underwriting, and coverage analysis
• Comfort using agency management systems, carrier portals, rating platforms, Microsoft Outlook and Excel, and PDF tools
• Preferred: Commercial lines experience and a CISR designation or progress toward one
• Medical, Dental, Vision, Life, and Disability Insurance
• Employee Assistance Program (EAP)
• Voluntary benefits
• Fully funded retirement program

About Us:

Loesel-Schaaf Insurance Agency, Inc. has served individuals and businesses for more than a century through knowledgeable advice, personalized service, and lasting client relationships. Our collaborative culture, low employee turnover, and commitment to professional development provide an environment where insurance professionals can build long-term careers.

OTHER RELEVANT REMARKS:

This job posting describes the general nature and level of work expected in this position and is not intended to be a complete list of all duties, responsibilities, or qualifications. Nothing in this posting creates a contract of employment between the Agency and any employee. The Agency may revise the responsibilities and requirements of the position at its discretion.