Commercial Insurance Account Manager

UNICO Group, Inc.-Lincoln; Lincoln (NE); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Vision insurance

Wellness resources

Job summary

UNICO Group is seeking an Account Manager to act as the primary client contact, ensuring satisfaction and representing client goals within the organization. This role focuses on delivering top-tier service and fostering ongoing business opportunities.

You will manage client accounts, communicate effectively with the team, and help grow revenue while maintaining quality and compliance standards.

Qualifications

• Education: HS diploma or GED required; bachelor’s/associate degree preferred.
• Experience: Clerical and computer knowledge; 1–3 years property & liability coverage experience.
• Licensure: Nebraska license in commercial property/liability or ability to obtain within 90 days.

Responsibilities

• Serve as the primary business contact for the client and ensure client satisfaction.
• Provide excellent customer service to accounts and represent client needs within the organization.
• Build and maintain relationships with clients to encourage ongoing business opportunities.
• Manage between $100,000–$400,000 in agency revenue.

Skills

Communication

Attention to detail

Follow-up

Microsoft Office

Education

High school diploma or GED

Bachelor’s or associate degree preferred

Tools

None

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• Wellness resources

The Account Manager serves as the primary business contact for the client and is responsible for client satisfaction. The Account Manager is expected to consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality. In addition, the Account Manager should build relationships with clients to encourage ongoing business opportunities. They handle between $100,000-$400,000 in agency revenue.

Requirements

• Responsible for day-to-day communications, conflict resolution, and compliance on the client’s account.
• Review all projects and material to be presented to the client to ensure quality standards and expectations are met.
• Take ownership of the client accounts that are assigned to you.
• Works closely with the team to maintain a continuous knowledge of client accounts to identify potential issues and/or opportunities.
• Ensure that all processes and procedures (policy issuances, changes, expirations, audits, monthly reports and cancellations) are completed, and quality standards are met.
• Aware and pursue opportunities for account growth and new business, involving the risk advisors and any other key support members.
• Provide regular two-way communication between the client and team, to provide strong team representation and set proper client expectations.
• Understand company capabilities and service, and effectively communicate all offerings to the client.

Professional Requirements

• Education: High school diploma or GED required; bachelor’s or associate degree preferred.
• Experience: Clerical and computer knowledge, one-three years’ property & liability coverage experience.
• Licensure: Current Nebraska license in commercial property/liability coverages or willingness to obtain license within the first 90 days of employment.

Skills | Abilities

• Demonstrate oral and written communication skills with the ability to effectively interact with all levels within the organization.
• Proven track record of successful client advocacy in a fast-paced environment, emphasizing attention to detail.
• Ability to follow up on activities from start to finish.
• Demonstrate computer proficiency in Microsoft Office.

Physical Demands

• This role’s physical exertion is sedentary and takes place in an office environment.
• Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Substantial movements and repetitive motion of the wrists, hands, and/or fingers.
• Individual required to have close visual acuity to perform activities such as preparing and analyzing data and figures; transcribing, viewing a computer, and extensive reading.

Professional. Team Player. Positive. Trust.

UNICO Group is committed to the full inclusion of all qualified individuals. In keeping with our commitment, UNICO Group will take steps to ensure that people with disabilities are provided reasonable accommodation. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact Linsey Renner at [e-mail]

Flexible work from home options available.