Commercial Insights Manager

InterContinental Hotels Group; Atlanta (GA); Hybrid; USD 58,000 - 115,000; Full time

Job summary

A global hotel group is seeking a Commercial Insights Manager to provide high-quality analyses and actionable insights for hotel performance. Responsibilities include managing analyses, developing presentations, and supporting stakeholder interactions. The ideal candidate will have a relevant Bachelor's degree and over 10 years of experience in business analysis. The role requires strong communication, project management, and quantitative skills. A hybrid work structure is expected, combining remote and in-office work.

Benefits

Paid time off

Medical/dental/vision insurance

401K

Bonus pay

Qualifications

• 10+ years of progressive work experience, with emphasis on business analysis.
• Proficiency with MS Word and PowerPoint for translating data into insights.
• Ability to thrive in a dynamic environment with attention to detail.

Responsibilities

• Build and manage analyses, models, dashboards, and tools for insights.
• Develop presentations to report findings and recommendations.
• Support and interact in meetings with team and stakeholders.
• Analyze results of testing initiatives.
• Make recommendations for enhancements to databases.

Skills

Business analysis

Communication skills

Project management

Stakeholder management

Quantitative skills

Excel

Tableau

PowerPoint

Education

Bachelor's degree in business, economics, or statistics

Job description

As the Commercial Insights Manager, you will provide high quality analyses and action-focused insights to identify opportunities and support Hotel Performance Analytics and Regional Commercial teams in delivery of IHG’s commercial priorities. The Commercial Insights Manager plays a key role in supporting revenue growth for hotels, brands, and the IHG AMER region. You will work independently and as part of a team, in a fast-paced environment.

Your Day to Day

• Build and manage analyses, models, dashboards, and tools that provide insights and lead to driving hotel, brand, and regional performance
• Develop presentations to management inside or outside the department in order to report findings, interpret the data analysis, and make recommendations based on results.
• Analyze results of various testing initiatives in frequency and non-frequency applications.
• Support and interact in regular meetings with immediate team, stakeholders and regional leadership, including presenting findings from analyses
• Make recommendations for enhancements to relevant databases from an information needs perspective including internal and external data sources
• May lead and review the work of less experienced staff by providing mentoring, technical guidance and/or training in daily activities

What We Need from You

• Bachelor's degree in a relevant field of work in business, economics, or statistics, or an equivalent combination of education and work-related experience.
• 10+ years progressive work experience, with emphasis on business analysis. Preference will be given to those with demonstrated expertise in the relevant business areas supported.
• Excellent communication skills, both oral and written, and proficiency with MS Word and PowerPoint for the purpose of translating technical data and statistical information into actionable business insights for stakeholders, senior leadership, and staff.
• Excellent communication, project management, and stakeholder management skills.
• Ability to thrive in a fast-paced, dynamic environment and to manage multiple priorities simultaneously, with strong attention to detail
• The ideal candidate will have an excellent balance of quantitative skills (including Excel, Tableau, and PowerPoint) and soft skills (including executive presence, and stakeholder interaction).

Location - Our hybrid work structure is an expectation of three (3) days a week in office. This expectation may be adjusted to evolve with the changing needs of the business.

The salary range for this role is $58,844 to $115,000. This role is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.