Commercial HVAC Service Technician

HTS Engineering Ltd.; Austin (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

HTS Engineering Ltd. seeks a Service Technician to manage installation, troubleshooting, and maintenance of commercial HVACR systems in Austin, Texas. The ideal candidate will have a Technician’s Degree or equivalent, with at least three years of relevant experience, and be familiar with VRF and BAS/DDC controls. A commitment to safety and excellent communication skills are essential for this role.

Qualifications

• Minimum of 3 years relevant work experience.
• Experience working in a service vehicle for an HVAC contractor.
• VRF and BAS/DDC Controls experience preferred.

Responsibilities

• Responsible for installation, startup, troubleshooting, commissioning, and servicing of commercial HVACR equipment.
• Analyze work orders and resolve customer complaints.
• Document service and installation actions.

Skills

Communication

Teamwork

Problem Solving

Education

Technician's Degree or equivalent from a Technical/Trade School

HVAC certification

Tools

Own tools

Basic computer skills

Knowledge of Microsoft Office

Job description

HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure the individual success of all those involved in a project’s HVAC system selection, design, purchase, installation, and maintenance including our employees, suppliers, customers, and end users.

Job Title: Service Technician

The Service Technician will work independently or as part of a team, responsible for the installation, startup, troubleshooting, commissioning, and servicing of commercial HVACR equipment, systems, and units.

Job Duties:

1. Serve existing accounts by analyzing work orders, planning daily travel schedules, investigating complaints, conducting tests, and resolving problems.
2. Establish service by studying system requirements, ordering and gathering components and parts, completing installation, and performing acceptance tests.
3. Maintain rapport with customers by examining complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements.
4. Keep personal equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
5. Document service and installation actions by completing forms, reports, logs, and records.
6. Maintain customer confidence by keeping service information confidential.
7. Update job knowledge by participating in educational opportunities and reading professional publications.
8. Contribute to operations and organizational goals by completing related tasks as needed.
9. The job description is not exhaustive; the Service Technician will perform other duties as assigned by management.

Qualifications:

• Experience working in a service vehicle for an HVAC contractor and ability to work with a team.
• VRF experience is preferred.
• BAS/DDC Controls experience is desired.
• Own tools required.
• Reliable with excellent oral and written communication skills.
• Willing to undergo pre-employment screening, including background checks and drug testing.
• Minimum of 3 years relevant work experience.
• Valid driver’s license with a clean driving record.

Physical Requirements:

Must be able to handle and lift tools and equipment for air conditioning service work. Regularly required to stand, use hands, handle objects, talk, hear, walk, reach, stoop, kneel, crouch, or crawl. Occasionally sit. Ability to lift up to 50 pounds frequently and more with assistance. Vision abilities include close, distance, color, peripheral, depth perception, and focus adjustment. Reasonable accommodations will be provided as needed.

Education/Experience:

Technician’s Degree or equivalent from a Technical/Trade School with HVAC certification and at least five years of related experience, or an equivalent combination of education and experience. Basic computer skills and knowledge of Microsoft Office are required.

Equal Employment Opportunity:

HTS provides equal employment opportunities and prohibits discrimination and harassment in any form based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic.