Commercial HVAC/Refrigeration Technician

Mass Digital Health; Waltham (MA); On-site; USD 43,000 - 72,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

The Cigna Group is hiring a Building Engineer Senior Analyst to join our Facilities team as a Commercial HVAC Technician. You will inspect, maintain, troubleshoot, and repair building HVAC and refrigeration systems, ensuring safety and reliability in a fast-paced environment.

You will work with site operations, vendors, and other maintenance staff, use BAS/BMS, review work orders, and complete preventive maintenance to maximize equipment life.

Qualifications

• High school diploma or GED.
• Universal CFC Certification.
• 3+ years of commercial HVAC and refrigeration experience.
• Read and understand mechanical drawings, manuals, and technical documents.
• OSHA 10 certification within six months of hire.
• Basic computer skills including Outlook and Excel.

Responsibilities

• Inspect, maintain, and repair building HVAC and refrigeration equipment.
• Use BAS/BMS to identify and fix system issues.
• Assist with on-site operations and maintenance tasks.
• Complete preventive maintenance to maximize equipment life and minimize downtime.
• Review work orders, estimate materials, and complete repairs promptly.
• Maintain inventory of parts and supplies for maintenance activities.
• Respond to emergency facility issues and on-call rotations.
• Support general building repairs and coordinate with contractors when needed.
• Document maintenance activities and training for team members.

Skills

HVAC systems

Troubleshooting

Reading drawings

OSHA 10 readiness

Education

High school diploma or GED

Universal CFC Certification

Tools

CMMS

BAS/BMS

Outlook

Excel

Job description

The job profile for this position is Building Engineer Senior Analyst, which is a Band 3 Senior Contributor Career Track Role.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

Join our Facilities team as a Commercial HVAC Technician. In this role, you will help keep our buildings safe, comfortable, and operating efficiently. You will inspect, maintain, troubleshoot, and repair commercial HVAC and refrigeration systems, while supporting overall building maintenance. This position works closely with site operations, vendors, and other maintenance team members to ensure facility equipment performs reliably and meets safety standards. This is a hands-on role in a fast-paced environment where teamwork, safety, and customer service are essential.

This position is eligible for a $1,500 sign-on bonus.

Responsibilities

• Inspect, maintain, and repair building HVAC and refrigeration equipment
• Use the building automation system to find and fix system issues
• Work with BMS technicians to make system adjustments and improve equipment performance
• Complete preventive maintenance tasks to help maximize equipment life and reduce downtime
• Review work orders, estimate materials needed, and complete repairs in a timely manner
• Maintain inventory of parts and supplies needed to support maintenance activities
• Perform emergency repairs and respond quickly to urgent facility issues
• Complete maintenance records and documentation accurately
• Support general building repairs, including basic electrical, plumbing, and painting work
• Assist with managing contractors and vendors as needed
• Respond to internal service requests and facility support tickets
• Help train and support other maintenance team members
• Build positive working relationships with internal customers, vendors, and team members
• Follow all company safety policies and OSHA requirements

Qualifications

• High school diploma or GED
• Universal CFC Certification
• 3+ years of commercial HVAC and refrigeration experience, or a combination of related education and experience
• Ability to read and understand mechanical drawings, manuals, and technical documents
• Strong troubleshooting and problem-solving skills
• Commitment to personal safety and the safety of others
• Ability to complete OSHA 10 certification within six months of hire
• Basic computer skills, including Microsoft Outlook, Word, Excel, and PDF applications
• Ability to stand, walk, bend, stoop, and climb stairs or ladders
• Ability to lift and carry up to 50 pounds
• Ability to work in mechanical rooms and various facility environments
• Work onsite at one or more company locations as needed
• May participate in an on-call rotation and respond to emergency situations

Preferred Qualifications

• Experience working with building automation systems (BAS/BMS)
• Experience using computerized maintenance management systems (CMMS)
• Basic knowledge of budgeting and maintenance cost management
• Strong communication and customer service skills
• Ability to work independently and as part of a team

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly rate of 31 - 52 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.

Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.