Commercial HVAC/R Service Technician

DOC Maintenance; Fayetteville (NC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision insurance

401(k) with company match up to 4%

Paid time off that does not expire

Life insurance

Short-term and long-term disability

Job summary

Doc Services in Fayetteville, NC is seeking a Commercial HVAC/R Field Service Technician to travel to customer locations, troubleshoot, repair, and maintain commercial HVAC and refrigeration equipment.

You will diagnose issues, perform preventive maintenance, document service activities, and ensure safety compliance, while keeping equipment reliable and efficient. This role requires a high school diploma, 5 years of experience, EPA certification, and a valid driver’s license.

Qualifications

• High school diploma or GED mandatory.
• At least 5 years of commercial HVAC/R experience including servicing walk-in freezers, reach-in freezers, coolers, ice machines.
• Valid EPA certification required.
• Valid driver’s license with clean driving record.
• Proficiency with Microsoft Office and mobile apps to complete work orders.
• Ability to cross-train on additional equipment and expand skills.
• Own set of tools for maintenance and repairs.
• Strong troubleshooting and problem-solving skills with solid electrical/mechanical understanding.
• Ability to work independently and communicate professionally with customers and team members.

Responsibilities

• Diagnose, troubleshoot, and repair commercial HVAC and refrigeration equipment, including walk-in and reach-in freezers, coolers, and ice machines.
• Perform preventive maintenance to minimize downtime and keep systems running efficiently.
• Identify and resolve electrical, electronic, and mechanical issues.
• Inspect equipment, identify defective components, and complete repairs using hand and power tools.
• Identify parts and supplies needed to complete repairs and resolve service calls efficiently.
• Document service activities and communicate updates with store managers, regional DOC supervisor, and office administrator.
• Maintain company vehicle and keep tools in good working condition.
• Follow DOC safety procedures and applicable OSHA requirements.
• Perform other duties as needed to support customers and team.

Skills

HVAC/R troubleshooting

Independent field work

Documentation

Customer communication

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Description

As a Commercial HVAC/R Field Service Technician, you'll travel to customer locations to troubleshoot, repair, and maintain commercial HVAC and refrigeration equipment. You'll play an important role in keeping equipment safe, reliable, and operating efficiently.

Your responsibilities will include:

• Diagnose, troubleshoot, and repair commercial HVAC and refrigeration equipment, including walk-in freezers, reach-in freezers, coolers, and ice machines.
• Perform preventive maintenance to help minimize equipment downtime and keep systems running efficiently.
• Identify and resolve electrical, electronic, and mechanical issues.
• Inspect equipment, identify defective components, and complete repairs using appropriate hand and power tools.
• Identify parts and supplies needed to complete repairs and resolve service calls efficiently.
• Document service activities and communicate updates with store managers, your regional DOC supervisor, and the assigned office administrator.
• Maintain your company vehicle and keep tools and equipment in good working condition.
• Follow DOC safety procedures and applicable OSHA requirements.
• Perform other duties as needed to support our customers and team.

What You'll Bring

• High school diploma or GED.
• At least 5 years of commercial HVAC/R experience, including servicing walk-in freezers, reach-in freezers, coolers, ice machines, and similar equipment.
• Valid EPA certification required.
• Valid driver's license with a clean driving record.
• Proficiency with Microsoft Office products and mobile phone applications to complete work orders and document service activities.
• Ability and willingness to cross-train on additional equipment to expand your skills and support year-round work.
• Ability to provide your own set of tools necessary to perform equipment maintenance and repairs.
• Strong troubleshooting and problem-solving skills, with a solid understanding of electrical and mechanical systems.
• Ability to work independently, manage service calls, and communicate professionally with customers and team members.

Physical Requirements

• Ability to lift and carry up to 75 pounds as needed to perform equipment repairs and maintenance.
• Ability to stand, walk, bend, kneel, crouch, and climb while inspecting, maintaining, and repairing equipment.
• Ability to push, pull, and maneuver tools, equipment, and parts as needed.
• Ability to use hand tools, power tools, and testing equipment to diagnose and repair HVAC/R systems.
• Ability to reach, handle, and manipulate equipment components during maintenance and repairs.
• Ability to work in a variety of commercial environments, including tight or confined spaces where necessary.
• Ability to safely enter and exit a company vehicle and travel to customer locations.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Benefits & Perks

We appreciate the technicians who keep our customers' equipment running and offer benefits to support you both on and off the job.

• Competitive compensation
• Medical, dental, and vision insurance
• 401(k) with company match up to 4%, immediately vested
• Paid time off that does not expire, subject to company policy
• Life insurance
• Short-term and long-term disability insurance options

DOC Services is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to any status protected by applicable federal, state, or local law.