Commercial General Liability Claims Team Lead (Pre-Suit Property Damage)

Berkshire-Hathaway-Direct-Insurance-Company; Omaha (NE); Remote; USD 110,000 - 130,000; Full time

Benefits offered by this job

Medical plans (PPO/HDHP)

Vision and disability coverage

Life insurance

Generous PTO + holidays

401(k) with company match

Education Assistance Program

Wellness programs

Employee discounts

Job summary

Berkshire Hathaway Direct Insurance Company (BHDIC) is seeking a Commercial General Liability Claims Team Lead for Pre-Suit Property Damage. This fully remote role oversees a team handling non-litigated property damage claims and coordinates with in-house counsel to assess coverages and jurisdictional impacts.

The ideal candidate has 5+ years of general liability property damage and auto claims experience, strong supervisory and communication skills, and a degree.

Qualifications

• Minimum 5 years handling general liability property damage and auto claims
• Significant supervisory experience
• Excellent written and verbal communication skills
• Strong organizational skills
• Strong technological and computer skills
• Excellent time management and prioritization
• Self-motivator and able to work independently with minimal supervision

Responsibilities

• Oversee a remote team of 5–6 adjusters handling non-litigated property damage claims
• Ensure proper claim handling and decision making
• Review and edit correspondence
• Manage administrative duties of the team
• Activate and assign claims to team members
• Ensure adherence to in-house processes (escalated reviews, settlement requests, legal submissions)
• Collaborate with in-house counsel to interpret coverages and jurisdictional impact
• Review large losses with Claims Manager and during Roundtables
• Review estimates, evidence, and expert reports
• Identify subrogation potential or fraud, and referrals
• Handle escalated calls and train new team members
• Conduct performance reviews and provide coaching

Skills

Years of experience (general liability

Supervisory experience

Written communication

Verbal communication

Organizational skills

Time management

Independent work

Education

Bachelor’s degree or higher

Job description

All Jobs > Commercial General Liability Claims Team Lead (Pre-Suit Property Damage)

Commercial General Liability Claims Team Lead (Pre-Suit Property Damage)
Fully Remote • United States • BHDIC Claims

Full-time

Description

Berkshire Hathaway Direct Insurance Company is the home of biBerk small business insurance. Our claims department is seeking a General Liability Claims Team Lead to oversee claims under biBerk’s general liability coverage line involving property damage.

Job Responsibilities

• Remotely overseeing a team of 5 to 6 adjusters handling non-litigated property damage liability claims
• Ensuring appropriate claim handling and decision making
• Reviewing and editing positional correspondence
• Administrative responsibilities associated with team management
• Activating and assigning claims to team members
• Ensuring direct reports are following in-house processes including but not limited to escalated claim review, settlement authority requests, submissions for legal review etc…
• Working with in-house counsel to interpret policy coverages and jurisdictional impact on claims
• Reviewing large losses with Claims Manager and at Roundtable meetings
• Reviewing estimates, evidence, and expert reports
• Identifying subrogation potential or fraud alerts and making appropriate referrals
• Returning adjuster escalated calls
• Training new team members
• Conducting employee performance reviews
• Continuous coaching and support for direct reports

Requirements

Qualifications

We are seeking candidates with the following:

• Minimum 5 years handling general liability property damage and auto claims
• Significant supervisory experience.
• Excellent written and verbal communication skills
• Strong organizational skills
• Strong technological and computer skills
• Excellent time management skills with the ability to prioritize
• Self-motivator: works independently with minimal to moderate supervision
• Bachelor’s degree or higher required

About Us

biBerk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through biBerk.com will be underwritten by Berkshire Hathaway Direct Insurance Company ("BHDIC"), which is an AM Best rated A++ insurer.

BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at biBerk are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust.

Benefits

BHDIC is excited to announce our comprehensive benefits package with some new and enhanced features for 2026 that include:

• Medical (PPO/HDHP), vision, disability, and life insurance.
• Enhanced dental plan with orthodontia coverage in addition to a standard plan.
• Generous PTO plan for all benefit-time eligible employees.
• Paid company holidays and 4 floating holidays.
• Paid parental leave.
• Employee Retirement Savings Plan/401(k) with company match and immediate vesting.
• Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs.
• Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment.
• Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs.
• Voluntary benefits that include accident, critical illness, and hospital indemnity.
• Employee discount and rewards program on travel, tickets, electronics, home, and more.

In accordance with pay transparency laws and regulations, the following good faith compensation range estimate is being provided. The salary range for this position is $110,000 - $130,000 per year. Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law.