Commercial Facility Manager- Class A

Cushman & Wakefield; Boston (MA); On-site; USD 128,000 - 150,000; Full time

Benefits offered by this job

Health, vision, dental insurance

Retirement savings plans

Paid time off

Job summary

Cushman & Wakefield is seeking a Commercial Facility Manager for a Class A downtown Boston tower and neighboring mixed‑use assets. You will lead and mentor engineers and tradespeople, own facilities and projects, and drive preventive maintenance and energy efficiency initiatives to deliver exceptional customer service.

The role requires supervision of building systems (HVAC, electrical, plumbing, water treatment) and adherence to safety and code standards.

Qualifications

• Three to five years of facility management experience in a high‑rise building.
• Excellent verbal and written communication skills and the ability to interact effectively at all levels.
• Experience with Desigo and Siemens preferred.
• Experience with Desigo & Siemens preferred.
• Must be capable of reading and interpreting plans, specifications, and operational manuals.

Responsibilities

• Direct daily operations, maintenance, and optimization of critical building systems.
• Lead and mentor a team of engineers and tradespeople to ensure safety, timeliness, and cost effectiveness.
• Drive preventive maintenance and energy efficiency initiatives across Class A and mixed‑use assets.
• Oversee projects from planning to execution, meeting safety, timeline, and budget standards.

Skills

Verbal communication

Written communication

Supervisory experience

Planning and coordination

Team leadership

Education

MA Trades License

Tools

Desigo

Siemens

Job description

Job Title

Commercial Facility Manager- Class A

Job Description Summary

C&W Services is seeking a highly motivated, results driven, proven leader to assist in developing and leading a team of engineers in supporting a Class A downtown office tower, as well as mixed use assets neighboring the tower The ability to take ownership & pride of the buildings and projects while collaborating with a large team is essential. The ideal candidate will deliver value to the customer by proactively monitoring initiatives related to ensuring the efficient operation and maintenance of the mechanical, electrical, plumbing, and energy management controls systems at the building. This leader should have proven firsthand experience in building operations and utilize this experience to provide mentoring and coaching to multiple tradespeople to develop a highly effective and skilled work force for the customer.

Job Description Responsibilities

The Facility Manager will assist with directing daily operations, maintenance, and optimization of critical building systems across Class A and mixed-use assets. Working alongside the engineering management team, they will lead and mentor a high-performing team of engineers and tradespeople, fostering continuous workforce development. By taking complete ownership of facilities and projects, the Facility Manager proactively drives preventive maintenance, energy efficiency, and sustainability initiatives. They will help oversee all aspects of engineering projects from planning through execution ensuring work meets safety, timeline, and budget standards while delivering exceptional customer service and clear communication to the customer.

Essential Functions

• Provide day-to-day supervision of engineering staff’s daily activities, must have an in-depth knowledge of building systems and how they operate.
• Use past building operational experience to build, develop and lead a highly successful and skilled engineering team.
• Provide technical assistance and direction to the engineering staff and assist in the technical training and upgrading of skills of less qualified staff.
• Responsible for overseeing the operation and maintenance of all building systems including but not limited to HVAC, water treatment program, electrical, lighting, plumbing, elevator, building/energy and management systems, ensuring all systems are maintained in first class condition.
• Conduct periodic inspection and audits to confirm compliance with operations and maintenance programs including service call programs, preventative maintenance, loss control prevention activities, safety programs, hazardous materials, OSHA compliance, water treatment and record keeping.
• Ensure compliance of all code required testing and maintenance of building systems, including NFPA 92, ASHRAE 188, ACM O&M requirements and Boston Properties Arc Flash policy.
• Ensure that maintenance work orders are completed and in a timely manner.
• Coordinate weekly trade meetings, as well as monthly department meetings to reconcile the maintenance requirements of individual areas so that facility maintenance needs are met.
• Ensures that all work performed under his/her supervision is done in a timely and cost-effective manner according to the applicable codes.
• Use building systems such as Siemens & BCM BMS and Angus Anywhere to maximize the available technology, systems, and programs to operate in the most efficiently and effectively manner.
• Provides the customer with cost savings initiatives for review and approval.
• Ensure that environmental policy and procedures are being adhered to within the facility.
• Ensure safety and comfort of tenants daily, while actively using Angus tenant request data to reduce tenant work orders and eliminate recurring problems.
• Follow up with customers to ensure that all service requests are completed to their satisfaction.
• Ensure preventative maintenance is being scheduled and performed in a planned and effective manner.
• Ensure compliance with regionally directed or client directed procurement programs, and process PO’s and invoices; maintain tracking mechanisms of all expenses.
• Assist in reviewing and engineering, with the customer representative(s), any plans or specifications for additional maintenance, construction and renovations.
• Assist manager in implementation of corporate and/or regional initiatives.
• Assist manager in maintaining a safe facility by training the staff on life safety systems and emergency procedures and programs per CW Services programs.
• Ensures that all facilities under his/her responsibility are safe and comply with all Federal, State and Local Laws.
• Oversee various construction projects and confirm all work meets building standards and codes.

Qualifications

• Three to five years of Facility Management experience in a high rise building preferred.
• MA Trades License preferred.
• Excellent verbal and written communication skills and the ability to interact effectively at all levels.
• Experience with Desigo & Siemens preferred.
• Must observe and comply with all standard safety codes and practice, and perform work in accordance with recognized trade and C&W Services standards.
• Must be capable of reading and interpreting plans, specifications, and operational manuals associated with his/her work.
• Must be proficient with the use of a computer.
• Must be quality-focused and customer service oriented.
• Must have prior supervisory/management experience.

Benefits

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work.

Compensation

The compensation for the position is: $ 127,500.00 - $150,000.00

Equal Opportunity Employer

C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at C&W Services, please call the ADA line at 1-888-365-5406 or email [e-mail]. Please refer to the job title and job location when you contact us.

About Cushman & Wakefield

Cushman & Wakefield (NYSE: CWK) is a leading global commercial real estate services firm for occupiers and investors with approximately 53,000 employees in over 350 offices and nearly 60 countries. In 2025, the firm reported revenue of $10.3 billion across its core service lines of services, Leasing, Capital markets, and Valuation and other. Built around the belief that Better never settles, the firm receives numerous industry and business accolades for its award-winning culture. For additional information, visit www.cushmanwakefield.com