Sr. Facilities Manager

Cushman & Wakefield; Tampa (FL); On-site; USD 102,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Job summary

Cushman & Wakefield in Tampa seeks a Sr. Facilities Manager to oversee multiple facilities, including campuses or client portfolios. You will lead the facilities team, implement policies, and coordinate services, financials, vendors, and staffing.

You will partner with clients, drive safety and quality programs, and manage budgets and KPI performance within your portfolio. Strong leadership and communication skills are essential.

Qualifications

• 8–10 years of facility management experience with leadership exposure.
• Experience with leasing, construction, engineering, and property operations.
• CMMS/Work Order experience preferred.
• Experience with human resource and performance management processes.

Responsibilities

• Oversee day-to-day operations of multiple facilities, campus or portfolio ensuring services are delivered and needs met.
• Manage service contracts cost effectively; oversee performance, ensure payments align with contract pricing.
• Lead the facility management team in maintenance program supervision for interior/exterior conditions.
• Ensure timely responses to client and tenant requests by facility staff.
• Implement ongoing contract reviews to meet tenant, owner, and property needs.
• Prepare and deliver consolidated budgets and financial reviews (monthly/quarterly).
• Develop annual facility budgets, quarterly forecasts, and business plans.
• Assist in capital budgets and five-year maintenance plans.
• Coordinate collection/analysis/reporting of KPI data to improve operations and cost savings.
• Approve staffing decisions and conduct performance evaluations.
• Drive customer focus across operations and maintain relationships with client contacts.
• Promote best practices and innovation to improve operational efficiency.

Skills

Communication Proficiency

Technical Proficiency

Problem Solving/Analysis

Customer Focus

Financial Management

Leadership

Relationship Management

Team Orientation

Vendor Management

Multi-Tasking

Education

Bachelor's degree in Facilities Management, Corporate Real Estate, Project Management or Business Administration

Job description

Job Title

Sr. Facilities Manager

Job Description Summary

This position has managerial oversight of multiple facilities, an entire campus, or a portfolio of client facilities and has at least one Facilities Manager and/or Assistant Facilities Manager reporting into it.

POSITION SUMMARY

This position has managerial oversight of multiple facilities, an entire campus, or a portfolio of client facilities and has at least one Facilities Manager and/or Assistant Facilities Manager reporting into it. The Senior Facilities Manager has the overall responsibility for overseeing the implementation of policies, procedures and programs that will assure well-managed, well-maintained buildings and facilities, placing maximum emphasis on leading a staff in the positive response to the concerns and needs of the tenants, environmental health and safety, and quality programs, in coordination and conjunction with the goals and objectives of the client. The position is the primary liaison with the client and leads staff in the coordination of services and activities, financials, vendors and manpower required for current and future needs of the building and operations. The Senior Facilities Manager also has responsibility for the overall financial and KPI performance of the business plan within the respective portfolio.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Oversee day-to-day operations of facilities, high rise or campus ensuring that all services are effectively delivered and facility needs are met including custodial, life-safety, engineering and general maintenance. Ensure that staff implements and provides these services in a manner consistent with C&W policies and ownership directives
• Manage service contracts cost effectively. Responsible for all aspects of service delivery pursuant to these contracts, responsible for periodic and ongoing performance and financial review, conducting RFP’s, and assuring payments and invoicing match contract pricing. Initiate audit & control systems to ensure statutory, policy and contractual commitments are met
• Lead the facility management team in the supervision of maintenance programs relating to the interior and exterior conditions and appearance and operation of the facilities
• Ensure that facility management staff consistently provides positive and prompt response to requests from the client and building tenants/occupants
• Ensure facility management staff implements ongoing contract review programs to constantly assess client, tenant and occupant needs and to assure problems are being solved promptly and to the mutual benefit of the tenant, owner and the properties
• Prepare and deliver consolidated reporting and reviews of all budgets, financial reports (monthly and quarterly), contracts, expenditures and purchase orders related to the facility(s) or complex
• Develop, prepare and explain the annual facility budget, quarterly forecasts, and business plans
• Assist in development of capital budgets for the property. This includes contributions towards a five- year plan of maintenance, facility improvement and cost reduction initiatives
• Coordinate the collection, analysis and reporting by the facility management team of statistical data and analysis to provide accurate and current assessment of facility management objectives, work order productivity, cost savings and improvements. Review work order metrics and system to identify service gaps and recurring issues and provide corrective actions
• Approve all positions and direct the hiring, training and motivational activities of the facility management staff. Responsible for effective and proactive employee relations with all site staff. Conduct and approve all performance evaluations of facility management staff
• Manage and drive customer focus within all areas of operational activities and ensure that effective relationships are maintained with key client contacts
• Drive innovation through the development of best practices, operational and service efficiency as well as the identification of industry trends and tools that would contribute to our operational excellence goals
• Ensure that facility management staff require all tenants and vendors comply with insurance requirements and coordinate all claims as required

KEY COMPETENCIES

• 1. Communication Proficiency (oral and written)
• 2. Technical Proficiency
• 3. Problem Solving/Analysis
• 4. Customer Focus
• 5. Financial Management
• 6. Leadership
• 7. Relationship Management
• 8. Team Orientation
• 9. Vendor Management
• 10. Multi-Tasking

IMPORTANT EDUCATION

• Bachelors degree in Facilities Management, Corporate Real Estate, Project Management or Business Administration required

IMPORTANT EXPERIENCE

• Minimum of 8-10 years of facility management experience with at least 3 years at the level of Facility Manager
• Experience in leasing, construction, engineering and all facets of property operation and building management
• Experience with human resource and performance management processes
• Experience with critical system environments preferred
• CMMS/Work Order Management experience preferred

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work.

In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $ 102,000.00 - $120,000.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [e-mail]. Please refer to the job title and job location when you contact us.

INCO: "Cushman & Wakefield"

About Cushman & Wakefield Cushman & Wakefield (NYSE: CWK) is a leading global commercial real estate services firm for occupiers and investors with approximately 53,000 employees in over 350 offices and nearly 60 countries. In 2025, the firm reported revenue of $10.3 billion across its core service lines of services, Leasing, Capital markets, and Valuation and other. Built around the belief that Better never settles, the firm receives numerous industry and business accolades for its award-winning culture.

For additional information, visit www.cushmanwakefield.com