Commercial Expeditor - Kermans

Artisan Design Group, LLC; Fishers (IN); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Disability Insurance

Paid Holidays and Time Off

401(k) Plan with company matching

Job summary

Artisan Design Group, LLC seeks a Commercial Expeditor to coordinate and support flooring project execution from startup to billing. You will manage project docs, procurement, installer support, and scheduling while ensuring customer service and accurate records in company systems.

Responsible for entering projects in M3/RFMS, tracking orders, coordinating deliveries, and serving as main contact for installers. Hybrid work model with Fishers, IN office hours, training provided.

Qualifications

• Minimum of 2 years of clerical experience in project coordination, sales support, purchasing, scheduling, or a related field.
• Experience working with ERP, project management, or flooring industry software preferred.
• Proficiency in Microsoft Office applications.
• Able to lift up to 10 pounds regularly.
• Ability to communicate in English for training and updates; handle requests independently.
• Math skills to manage quantities, billing, and payments.

Responsibilities

• Enter new projects into M3 and RFMS systems.
• Maintain accurate project files and documentation.
• Submit purchasing requests for flooring materials, supplies, and accessories.
• Track purchase orders and vendor acknowledgments.
• Coordinate material deliveries with warehouse personnel and vendors.
• Collaborate with Scheduling to coordinate installation activities.
• Communicate with Field Inspectors regarding site conditions and readiness.
• Identify and resolve scheduling conflicts to minimize delays.
• Serve as the primary contact for installers during execution.
• Process installer work orders and documentation.
• Review completed work orders for accuracy.
• Submit completed projects for billing in a timely manner.
• Assist Accounting with billing questions and documentation.
• Follow safety policies and procedures.

Skills

Clerical experience

English communication

Math skills

MS Office

Education

High school diploma or equivalent

Tools

ERP software

Job description

JOB SUMMARY

The Commercial Expeditor is responsible for coordinating and supporting the successful execution of commercial flooring projects from project startup through installation completion and billing. The Commercial Expeditor manages project documentation, material procurement, installer support, scheduling coordination, and project closeout activities while maintaining accurate records within company systems and ensuring a high level of customer service throughout the project lifecycle.

This position reports to the Operations Manager and works Monday to Friday office hours with options for a hybrid schedule between remote/work-at-home and our Fishers, IN location.

Great opportunity to build on administrative skills and learn about the construction industry. Training provided.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Enter new projects into M3 and RFMS systems.
• Establish and maintain accurate project files and documentation.
• Submit purchasing requests for flooring materials, supplies, and accessories.
• Track purchase orders and vendor acknowledgments.
• Coordinate material deliveries with warehouse personnel and vendors.
• Collaborate with the Scheduling Department to coordinate installation activities.
• Communicate with Field Inspectors regarding site conditions and project readiness.
• Assist in identifying and resolving scheduling conflicts to minimize project delays.
• Serve as the primary point of contact for installers throughout project execution.
• Process installer work order tickets and supporting documentation.
• Review completed work orders for accuracy and completeness.
• Submit completed projects for billing in a timely manner.
• Assist the Accounting Department with billing questions and project-related documentation.
• Follow and enforce all safety policies and procedures.

Requirements

EDUCATION, EXPERIENCE & QUALIFICATIONS

• Minimum of 2 years of clerical experience in project coordination, sales support, purchasing, scheduling, or a related field.
• Experience working with ERP, project management, or flooring industry software preferred.
• Previous work experience using Microsoft Office applications as a daily requirement.
• Ability to lift up to 10 pounds without restriction and on a regular basis.
• Ability to communicate in English both verbally and in writing for training and project updates and to independently handle external and internal requests.
• Math skills acquired through high school diploma or equivalent to manage order quantities and understand measurements, billing, and customer payments and related financial transactions.

PHYSICAL DEMANDS

• Ability to sit at computer monitor for long periods throughout the day.
• Must possess the ability to stand for long periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel and crouch; to lift and move up to 10 pounds; to see well enough to discern differences in quality of documents and files.

WORK ENVIRONMENT

• General working conditions
• May have to meet tight deadlines
• Office environment

OUR BENEFITS

• Health Insurance (Medical, Prescription, Dental, and Vision)
• Life Insurance
• Disability Insurance
• Paid Holidays and Time Off
• 401(k) Plan with company matching

ADG is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need an accommodation, please email [e-mail]. Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.