Clinical Specialist, Neuro - Pacific Northwest

BIOTRONIK SE & Co.KG; Lake Oswego (OR); Sur place; USD 70 000 - 130 000; Plein temps

Avantages offerts par ce poste

Bonus program

Health insurance

Retirement plans

Paid time off

Résumé du poste

BIOTRONIK Neuro is seeking a Clinical Specialist to support the Neuro division across the Pacific Northwest. You will provide technical clinical expertise and sales process support to physicians, staff and customers, enabling effective product usage and education on Biotronik NRO lines.

The role emphasizes independent planning, strong clinical knowledge, and collaboration with Territory Managers to drive opportunities within accounts in Oregon, Washington, Idaho, Montana, Wyoming, and Alaska.

Qualifications

• Associates degree or technical certification; Bachelor's degree preferred.
• 1–2 years work experience; strong preference for clinical setting experience with patients.
• Ability to communicate, understand and educate clinical data in the Chronic Pain Therapies space.
• Strong clinical skills and the ability to explain complex information clearly.
• Excellent organizational, time-management and prioritizing skills.
• Excellent verbal, written and presentation skills across multiple levels.

Responsabilités

• Provide technical, clinical and programming support to Territory Managers.
• Assist with after-hours call support and related activities.
• Build trust and relationships with customers; integrate into accounts.
• Proficient in complex programming and case support.
• Collaborate with Territory Managers to maximize selling time.
• Develop relationships with regional team members and customers.

Connaissances

Clinical communication

Time management

Interpersonal skills

Presentation skills

Relationship building

Organizational skills

Formation

Associates degree

Bachelor’s degree preferred

Description du poste

Career Opportunities: Clinical Specialist, Neuro - Pacific Northwest (62640)

Requisition ID62640-Posted09/08/2026- Posting Country (1) - Work Location (1) -Sales and Sales Operations-Undefined-Full-time-Professionals-BIOTRONIK

Clinical Specialist, Neuro - Pacific Northwest

At BIOTRONIK Neuro, we’re ready to redefine relief for patients experiencing chronic pain. Leveraging BIOTRONIK’s advanced cardiovascular technologies, BIOTRONIK Neuro has created a new approach to SCS therapy management: one that’s not just implanted, but truly connected to the needs of patients and providers.

BIOTRONIK Neuro is looking to add Clinical Specialist to our Neuromodulation Segment in the Pacific Norhtwest (Locations: Oregon, Washington, Idaho, Montana, Wyoming, Alaska). As a member of the clinical support team, you'll be responsible for providing technical clinical expertise and support of the sales process to colleagues, current customers and/or potential customers. Works under general direction with clinical and sales teammates to identify and capitalize on sales opportunities by creating competency, comfort and expertise with all Biotronik NRO among physicians, support staff and customers within assigned geography. Performs work that involves a high degree of independence. Exercises independent judgment in planning, organizing, and performing work. Seeks to continually improve territory efficiency.

BIOTRONIK is dedicated to fair and equitable compensation practices. The base salary range for this position is $70,000 - 130,000 per year, based on experience and qualifications. In addition to base salary, BIOTRONIK offers a bonus program and comprehensive benefits package, which includes health insurance, retirement plans, paid time off, and other perks.

Compensation may vary depending on geographic location, skills, experience, and other factors.

Your Responsibilities

• Provides technical, clinical and programming assistance, primarily in support of 1-2 Territory Manager(s).
• Assist Territory Managers in after hours call support and activities.
• Integrates into all accounts, builds trust and relationships and establishes strong rapport with customers.
• Proficient in complex programming, case support.
• Works seamlessly with Territory Manager(s) allowing them increased selling time.
• Will foster high trust relationships with customers, including the regional team members.
• Will begin to conduct PCP work and educational in services, as directed.
• As directed by sales manager, contacts, visits and interests clients and potential clients in the Company’s products and addresses any client questions and concerns.
• Provides medical professionals with sales support, information, and training on the use of Company products and with staff education, in-services and technical troubleshooting.
• Develop and maintain an in-depth knowledge of assigned accounts and customers to include competitor activity
• Conducts evaluations and develops sales strategies for capital equipment opportunities within accounts.
• Collects and studies information about new and existing products and monitors competitor sales, prices and products.
• Provide feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to implantable devices
• May attend trade shows where new products and technologies are showcased and conferences to meet other sales representatives and clients and discuss new product developments.
• Uses clinical expertise to identify customer training and in-service needs with the goal of increasing customer usage, comfort and understating of all Biotronik NRO product line.
• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.
• Provides sales support, clinical inservices, training and guidance to current or potential customers.
• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
• Performs other related duties and responsibilities, on occasion, as assigned.

Your Profile

• Associates Degree or technical certification; Bachelor’s Degree preferred.
• 1 - 2 years work experience, strong preference working with patients in clinical setting
• The ability to communicate, understand and educate clinical data in the Chronic Pain Therapies space.
• Strong clinical skills.
• Excellent organizational, time management and prioritizing skills.
• Excellent interpersonal verbal, written and presentation skills with ability to effectively communicate at multiple levels and to large groups within and outside the organization.
• Capable of building strong working relationships with internal/external customers.
• Capable of working unpredictable schedule that may occasionally change on short notice due to operating room schedule changes and or delays.
• Accustomed to tight deadlines and managing multiple tasks.
• Strong sense of urgency.
• Ability to work in a highly matrixed and geographically diverse business environment.
• Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
• Ability to leverage and/or engage others to accomplish projects.
• Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
• Multitasks, prioritizes and meets deadlines in timely manner.
• Capable of engaging customers in selling conversations as needed and as directed by Territory Manager

Preferred Education and Experience

• Patient interaction experience within health care related environment (Physical Therapy, medical product sales, RN, LPN)
• Experience working in a broader enterprise/cross-division business unit model preferred.
• 1-3 years experience with Biotronik NRO, or in similar spinal cord stimulation (SCS) setting or with another implantable medical device company.

Physical Demands

The physical demands described within this section are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequently move up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level.
• Constantly operates a computer, mobile device and other office-productivity equipment
• Frequent bending, squatting and balance activities.
• While performing the duties of this job, the employee is regularly required to be independently mobile.
• Constantly required to interact with a computer and communicate with peers, co-workers, healthcare providers and patients in order to exchange accurate information.
• Must be able to visually examine anatomical structures via radiographic imaging.
• Must be able to abide by medical facility mandated PPE requirements due to environmental exposures
• Must be able to remain in a stationary position for up to 8 hours total per day, and up to 4 hours continuously.

Travel Requirements:

• Must have a valid driver’s license and active vehicle insurance policy.
• Ability to travel 75% within assigned region and/or outside assigned region.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law.