Commercial Events Operations Specialist

MannKind Corporation; Burlington (MA); On-site; USD 74,000 - 110,000; Full time

Job summary

MannKind Corporation is seeking a detail‑oriented Regional & Local Events professional to plan, execute, and manage budgets for local and regional events across multiple brands. You will serve as the primary operations contact, handle Veeva Events Management, approvals, vendor coordination, and reporting to stakeholders.

Ideal candidates have 2+ years in event operations, strong communication, and the ability to manage multiple events in a fast‑paced biopharma environment, with occasional travel

Qualifications

• Bachelor’s degree in Marketing, Business, Communications, Event Management, or a related field, or equivalent relevant experience.
• Minimum of 2 years of experience in event operations, meeting planning, marketing operations, sales operations, or a related role.
• Experience supporting pharmaceutical, biotechnology, medical device, or another regulated industry preferred.
• Demonstrated experience coordinating vendors, contracts, purchase orders, invoices, registrations, budgets, and event documentation.
• Strong organizational and project management skills, with the ability to manage multiple concurrent events and deadlines.
• Excellent written and verbal communication skills and a service‑oriented approach when working with field teams and cross‑functional partners.

Responsibilities

• Manage end-to-end regional and local events for assigned brands and sales teams, including intake, approvals, registration, payment, reconciliation, and closeout.
• Create and maintain events in Veeva Events Management with complete records, approvals, attendees, expenses, and closeout.
• Coordinate event approval workflows with Marketing, Sales, Finance, Contracts, AP, Legal, Regulatory, and Compliance as needed.
• Manage exhibitor and sponsorship logistics: registrations, portal submissions, contracts, PO, invoices, reimbursements, and lead retrieval.
• Monitor budgets and provide updates on commitments, payments, actual spend, and upcoming activity.
• Serve as primary contact for field questions about event processes, systems, timelines, and status.
• Partner with Veeva and internal stakeholders on enhancements, testing, and process improvements.
• Develop and maintain SOPs, job aids, training materials, and communications for event requestors and stakeholders.
• Lead office hours, trainings, and stakeholder meetings to review events, budgets, and updates.
• Support larger congresses and national meetings as needed.

Skills

Vendor coordination

Budget management

Project management

Cross-functional collaboration

Excellent communication

Education

Bachelor’s degree in Marketing, Business, Communications, Event Management, or a related field

Tools

Veeva Events Management

Veeva CRM

Microsoft Word

Excel

PowerPoint

Outlook

Teams

Job description

MannKind Corporation (Nasdaq: MNKD) is a biopharmaceutical company dedicated to transforming chronic disease care through innovative, patient‑centric solutions. With a focus on cardiometabolic and orphan lung diseases, we develop and commercialize treatments that address serious unmet medical needs, including diabetes, pulmonary hypertension, pulmonary fibrosis, nontuberculous mycobacterial (NTM) lung disease, and fluid overload associated with heart failure and chronic kidney disease.

At MannKind, our employees are our greatest asset. We foster a close‑knit, collaborative culture where every team member plays a vital role in our mission. We are proud to champion a rich blend of backgrounds, perspectives, and working styles as we work together to improve health outcomes and change lives.

Overview

MannKind Corporation focuses on the development and commercialization of innovative therapeutic products and devices to address serious unmet medical needs. We are committed to developing solutions that reduce the burden of disease and improve the lives of patients.

Position Summary

MannKind Corporation is seeking a detail‑oriented Regional & Local Events professional to manage the compliant planning, coordination, execution, and financial administration of local and regional commercial events supporting multiple brands and field teams. This role will serve as the primary operational contact for event requests, manage activities within Veeva Events Management, coordinate internal approvals and external vendors, and provide clear budget and status reporting to stakeholders. The successful candidate will combine strong execution, customer service, and process discipline in a fast‑paced biopharmaceutical environment.

Principal Responsibilities

• Manage the end-to-end operational execution of regional and local events for assigned brands and sales teams, from request intake and approval through registration, payment, reconciliation, and closeout.
• Create and maintain events in Veeva Events Management, ensuring event records, supporting documentation, approvals, attendee information, expenses, and closeout activities are accurate and complete.
• Coordinate event approval workflows with Marketing, Sales, Finance, Contracts, Accounts Payable, Legal, Regulatory, and Compliance partners, as applicable.
• Manage exhibitor and sponsorship logistics, including registrations, portal submissions, contracts, purchase orders, invoices, check requests, reimbursements, lead retrieval, and required event documentation.
• Monitor event budgets and spending; maintain accurate trackers and provide regular updates to sales and marketing leadership on commitments, payments, actual spend, and upcoming activity.
• Serve as the primary point of contact for field questions regarding event processes, systems, timelines, documentation, registration, and payment status.
• Partner with Veeva and internal system stakeholders on Veeva Events Management enhancements, testing, process improvements, and issue resolution.
• Develop and maintain standard operating procedures, job aids, training materials, and communications for event requestors and stakeholders.
• Lead office hours, training sessions, and recurring stakeholder meetings to review upcoming events, budgets, open items, and process updates.
• Support larger Tier 1 congresses, national meetings, Plan of Action meetings, and other commercial events as business needs require.
• Coordinate with business analytics partners on lead capture, lead tracking, and post‑event reporting.
• Identify opportunities to simplify processes, improve controls, strengthen reporting, and enhance the internal customer experience while maintaining compliance.
• Manage multiple deadlines and shifting priorities while escalating risks and unresolved issues promptly.

Education And Experience Qualifications

• Bachelor’s degree in Marketing, Business, Communications, Event Management, or a related field, or equivalent relevant experience.
• Minimum of 2 years of experience in event operations, meeting planning, marketing operations, sales operations, or a related role.
• Experience supporting pharmaceutical, biotechnology, medical device, or another regulated industry preferred.
• Demonstrated experience coordinating vendors, contracts, purchase orders, invoices, registrations, budgets, and event documentation.
• Strong organizational and project management skills, with the ability to manage multiple concurrent events and deadlines.
• Excellent written and verbal communication skills and a service‑oriented approach when working with field teams and cross‑functional partners.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Teams.
• High attention to detail, sound judgment, and the ability to work independently in a fast‑paced environment.

Preferred Qualifications

• Experience with Veeva Events Management or another life sciences event management platform.
• Experience with Veeva CRM; 2+ years of hands‑on Veeva experience preferred.
• Experience developing training materials, leading office hours, or supporting system and process rollouts.
• Experience with reporting, dashboards, budget tracking, or lead management.

Travel Requirements

Ability to travel periodically for congresses, company meetings, training, or other event support. Travel expectations will vary based on the event calendar.

Work Location

This role is expected to work in accordance with MannKind's current workplace requirements for the assigned location. Specific onsite expectations will be confirmed during the hiring process.

Pay Range: $73,600 - $110,400 per year