Commercial Engagement Manager

IQVIA Argentina; Durham (NC); Remote; USD 69,000 - 174,000; Full time

Job summary

A leading company in clinical research seeks a Commercial Engagement Manager to support sales operations and enhance team performance. This role emphasizes analytical skills, operational discipline, and effective communication to drive growth for Large Pharma divisions, while being remote with occasional collaboration near Durham, NC.

Qualifications

• 5 years of experience within sales and marketing.
• Experience working in Salesforce CRM.
• Demonstrated success in sales enablement.

Responsibilities

• Managing sales performance metrics and maintaining trackers.
• Supporting SBDs and Clinical BDs with ad-hoc requests.
• Driving internal operations and coordinating cross-functional initiatives.

Skills

Analytical skills

Operational discipline

Sales enablement

Communication skills

Planning skills

Education

Bachelor's Degree

Tools

Salesforce CRM

Excel

Job description

To be eligible for this position, you must reside in the same country where the job is located.

IQVIA's US and Canada Regional Business Unit is dedicated to driving innovation and delivering comprehensive solutions across the life sciences and healthcare industries. With a focus on operational excellence and customer success, the US and Canada RBU leverages IQVIA's full portfolio of products and services to address the unique needs of the region.

By integrating unparalleled data, advanced analytics, and cutting-edge technology, the US and Canada RBU empowers IQVIA’s customers to make informed decisions, optimize their operations, and achieve their strategic goals. A commitment to excellence ensures high-quality outcomes that improve patient lives and advance healthcare innovation across the US and Canada.

We are seeking a strategic and detail-oriented Commercial Engagement Manager to join our US/Canada Large Pharma Research and Development Solutions (R&DS) Sales team. In this role, you will play a critical part in supporting Strategic Business Development (SBD) leaders, Clinical business developers (BDs) and sales management by driving internal operations, coordinating cross-functional initiatives, and enabling commercial success. Your responsibilities will include managing sales performance metrics, maintaining Large Pharma M&A and pipeline trackers, streamlining contracted Gross New Business (cGNB) reporting, supporting Large Pharma sales leadership with ad-hoc organizational requests, and supporting the internal RFP/RFI/bid defense processes. While this role is not client-facing or quota-carrying, it is essential to the team’s ability to grow our core clinical and overall R&DS businesses. The ideal candidate will bring strong analytical skills, operational discipline, and the ability to thrive in a fast-paced, evolving environment. This is a remote position, with a preference for candidates based near Durham, NC for occasional in-person collaboration.

Essential Functions:

• Owns the Large Pharma M&A process, including timely updates to the activity tracker and management of CRM hierarchy account change process.
• Works with Large Pharma leadership to establish new and/or improve current processes for Large Pharma initiatives, such as account diagnostic tools, cGNB reporting and annual target setting.
• Drives the completion of internal, ad-hoc requests for information across the Large Pharma sales team for various meetings/needs (Business Review/Operating Review prep, GBO requests, Headwinds/Tailwinds, details of win/loss data, etc.).
• Assists SBDs and Clinical BDs with RFP/RFI Salesforce CRM responsibilities, such as opportunity creation, advance plan updates and new bid/rebid requests.
• Updates and circulates weekly opportunity pipeline tracker, strike rate and binary scenario estimates to Large Pharma sales leadership.
• Supports SBDs and Clinical BDs with coordination and organization of bid defense prep meetings.
• Completes ad-hoc, Large Pharma-related sales analyses (e.g., YoY target achievement trends, product mix assessments, etc.).
• Builds and/or procures resources for sales and ensures understanding and enablement of these resources so they are utilized effectively.
• Coordination across the team regarding conference priorities, attendance, customer invites, etc.
• Provides training (e.g., Salesforce CRM) to SBDs/Clinical BDs as required.
• Coordination across Large Pharma teams to develop and progress team-wide strategies.

Qualifications:

• Bachelor's Degree required.
• 5 years of experience within sales and marketing required.
• Experience working in and with sales teams required.
• Experience working in Salesforce CRM.
• Strong Excel skills, including the ability to manipulate reports, pivots, etc.
• Demonstrated success in sales enablement.
• Exposure to healthcare/life-sciences industry in order to understand core client needs.
• Demonstrated track record of innovative thinking.
• Strong planning, analytical and reporting skills.
• Professional presence required.
• Excellent communication and listening skills.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more athttps://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

The potential base pay range for this role, when annualized, is $69,600.00 - $173,900.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.