Commercial Director

AccorHotel; Miami (FL); On-site; USD 120,000 - 190,000; Full time

Job summary

Accor is seeking a dynamic leader to oversee Sales, Marketing, Catering and Convention Services for a 275-room hotel in the Miami business district. You will drive revenue growth, oversee branding and communications, and collaborate with cross-functional teams to deliver exceptional guest experiences.

The role includes budgeting, leadership of a heartist team, and engagement with industry partners and media to elevate the hotel’s profile within the Accor portfolio and beyond.

Responsibilities

• Oversee Sales, Marketing, Catering and Convention Services to meet revenue goals.
• Manage department budgets and forecast expenses.
• Lead recruitment, training and motivation of heartists in the department.
• Establish rapport with outside purveyors and industry partners.
• Represent the hotel at industry conferences and trade shows.
• Create marketing campaigns aligned with Novotel brand messaging.
• Coordinate site inspections and pre/post conference meetings.

Job description

Joinus at Accor,wherelife pulseswithpassion!

As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.

Byjoiningus,youwillbecomeaHeartist®,becausehospitalityis, first andforemost, aworkofheart.

Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!

Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.

Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.

Hospitalityisaworkofheart,
Joinus andbecomeaHeartist®.

Job Description

Oversee the Sales, Marketing, Catering and Convention Services Departments to achieve and exceed segment revenue goals for the hotel, while maximizing profitability and protecting the integrity of the guest experience.

Reports to: General Manager

Essential Functions:

• Responsible for ensuring that all policies, procedures and guidelines are followed by heartists of the department.
• Responsible for all administrative duties which are necessary in the functioning of the department.
• Responsible for anticipating needs, forecasting results, analyzing and arranging work processes for heartists in the department.
• Provides the necessary training, motivation, and leadership for all heartists in the department.
• Participates in the interview process and is responsible for hiring all heartists in the department.
• Establishes and maintains rapport with outside purveyors, who provide services for the Hotel and its guests through the Catering & Convention Services Department.
• Establishes and maintains efficient office procedures to facilitate the smooth operation of the department.
• Budgets, manages and forecasts departmental expenses.
• Prepares annual budgets as directed by Corporate and General Manager.
• Responsible for PNL for S&M and is able to create presentations to ownership and hotel.
• Responsible to manage revenue management for the hotel in accordance with corporate guidelines.
• Represents the hotel at industry conferences and trade shows.
• Establishes a rapport with key individuals at other hotels, CVB, Chamber of Commerce, Visit Florida and other like organizations.
• Attends Daily Stand-Up, Staff, Forecast, and Executive Committee Meetings.
• Advises hotel department heads of special requirements of groups coming into the hotel.
• Attends out-of-hotel meetings as required.
• Conducts daily business and weekly GRC review and bi-weekly department meetings.
• Follows company policies to include grooming, attendance, etc.
• As the department leader, inspires all heartists and is seeing as an example.
• Any other junction designated by management.
• Conducts site inspections, pre and post conference meetings.
• Responsible for sales and marketing efforts for an independent 275-room hotel located in the business district of Miami
• Creation of marketing campaigns in line with Novotel brand messaging through social media, print media and digital media
• Lead and manage PR team to promote hotel through media placements, social media influencersand industry periodicals

Additional Information

All your information will be kept confidential according to EEO guidelines.