Commercial Delivery & Parts Specialist

Advance Auto Parts; Powell (TN); On-site; USD 34,000 - 52,000; Full time

Job summary

Advance Auto Parts in Powell, TN seeks a Commercial Specialist to assist with dispatching and coordinating commercial deliveries from order creation to delivery, while managing store vehicle fleet maintenance and safety checks. You will conduct account stocking visits, perform outbound calls, and assist with upselling to increase transaction value.

Responsibilities include handling customer deliveries, organizing the parts department, maintaining inventory knowledge, and supporting CPPs, GMs,

Qualifications

• High school diploma or GED required.
• ASE Certification preferred, but not required.
• Must have a valid driver's license with acceptable driving record; MVR certification required.

Responsibilities

• Assist with dispatching and coordination of commercial deliveries.
• Manage store vehicle fleet maintenance, safety checks, and readiness.
• Conduct account stocking visits and Pro Sales flyer drops.
• Perform outbound calls, follow-ups, and basic account touchpoints.
• Perform customer deliveries following driver procedures.
• Lead organization in parts department, backroom, staging, and delivery areas.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Assist in upselling and cross-selling products to increase transaction value.
• Lead commercial program on weekends when CPP is not present.
• Engage with walk-in customers to understand needs and recommend parts or services.
• Assist CPPs and GMs with tasks including inventory management.
• Support onboarding and shadowing of new team members.

Skills

Customer service

Sales skills

Communication

Inventory management

Dispatching knowledge

Vehicle maintenance

Microsoft Excel

Math proficiency

Organizational skills

Education

High school diploma

GED

Tools

Microsoft Excel

Job description

Advance Auto Parts in Powell, TN seeks a Commercial Specialist to assist with dispatching and coordinating commercial deliveries from order creation to delivery, while managing store vehicle fleet maintenance and safety checks. You will conduct account stocking visits, perform outbound calls, and assist with upselling to increase transaction value.

Responsibilities include handling customer deliveries, organizing the parts department, maintaining inventory knowledge, and supporting CPPs, GMs,