Commercial Credit Project Manager

United Community Banks Inc.; Greenville (SC); On-site; USD 50,000 - 77,000; Full time

Job summary

United Community Banks Inc. is seeking a commercial credit operations professional focused on the day-to-day credit processes and administration.

The role supports the Head of Credit Administration and Commercial Credit through data, system, and reporting tasks while driving monthly portfolio reporting and risk dashboards. The position involves testing Moody's CreditLens or similar systems, handling compliance training, and participating in agile sub-projects to improve efficiency in credit

Qualifications

• Requires a college degree or equivalent experience in banking or finance.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to design and execute test cases for system testing.
• Proven ability to resolve operational and system issues for business users.
• Excellent written and verbal communication across departments.

Responsibilities

• Provide operational and data analysis support for Commercial Credit Administration.
• Support loan/workflow systems and annual review processing for portfolios.
• Contribute to policy, procedures, and reporting improvements.
• Input daily data into the Annual Review database for monthly reports.
• Assist in system testing and validation of pre/post-production functionality.
• Offer frontline support via the Credit Administration Technology helpline.
• Assist with acquisition and conversion activities aligning with standards.

Skills

Independent work

Analytical thinking

Time management

Communication

Cross-functional collaboration

Test case documentation

Education

College degree or equivalent experience

Tools

Microsoft Excel

Microsoft Word

Reporting applications

Job description

Overview

Commercial credit professional focused on the day-to-day operations of the Bank's credit processes and administration. The successful candidate will be a versatile contributor with duties that support both the Head of Credit Administration and Commercial Credit as a whole.

Key responsibilities include maintaining data, system, and reporting completion, accuracy, and efficiency. The role also involves daily data input into the Annual Review database, which drives monthly reporting for portfolio management, risk dashboards, and incentive programs.

The Project Manager contributes to system testing within Moody's CreditLens (and/or other commercial lending systems) by developing and executing test cases to validate functionality. They also provide frontline support for business process and technical inquiries via the Credit Administration Technology helpline.

Additional duties include evaluating and enhancing credit risk policies and procedures, participating in various commercial lending sub-projects, and supporting database usage for reporting and portfolio monitoring. The role also supports acquisition and conversion activities, ensuring seamless integration and alignment with Credit Administration standards.

What You'll Do

• Direct Functional Responsibilities
  • Commercial Credit Administration Operational and Data Analysis Support
  • Loan and Workflow System Support
  • Credit Policy and Procedure
  • Annual Review Processing
  • Reporting
  • Conversion Activities
• Provide primary support for Commercial Lending data analysis, reporting, and system support.
• Complete daily data input into the Annual Review database to produce monthly reporting that impacts ongoing portfolio management, risk dashboards, and Portfolio Manager incentives.
• Contribute to commercial lending system testing though test case creation and execution to evaluate pre/post-production functionality.
• Assist in resolving business processes and technical questions surfaced through the Credit Administration Technology helpline.
• Support the evaluation of existing credit risk policies and procedures for opportunities to make the process more efficient.
• Contribute to sub-projects and working groups in an agile development environment that take an idea from conceptual design to functional roll-out.
• Support Credit Administration in the use of credit software and databases with respect to reporting and portfolio monitoring. Oversee the design and administration of top-of-the-house credit reporting and act as the business-side representative for various ad-hoc reporting assignments/requests.
• Assist in providing Credit Administration support and guidance for acquisition and conversion related activities.
• Compliance Training: Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.
• Other Duties: This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Requirements For Success

• Education: College degree or equivalent experience
• Experience: 3-5 years of banking or financial services experience, 2-3 years supporting commercial lending, credit administration, loan operations, reporting or business systems.
• Required Skills:
  • Ability to work independently and manage multiple assignments while meeting established deadlines.
  • Strong analytical and problem-solving skills with the ability to identify process improvement opportunities and recommend practical solutions.
  • Ability to participate in system testing efforts, including documenting, executing, and validating test cases.
  • Ability to support business users by researching and resolving operational and system-related issues.
  • Strong organizational skills with attention to detail and accuracy.
  • Excellent verbal and written communication skills with the ability to interact effectively across multiple departments.
  • Demonstrated ability to collaborate with cross-functional teams on projects and initiatives.
  • Proficient in Microsoft Excel, Word, and reporting applications used for data analysis and business reporting.

Conditions of Employment

• Must be able to pass a criminal background and credit check

FLSA Status: Exempt

Supervisory Responsibility

This position does not manage employees

Working Environment and Physical Demands

This job operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, copy machines, and printers.

Physical requirements: sedentary, climbing, standing, stooping, or typing

Position requires schedule flexibility to work evenings and weekends as needed.

This position requires up to 10% travel.

Work Location: On-Site Greenville, SC - United Center

Position Type

This is a full-time or part-time position.

Other

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay Range

USD $49,972.00 - USD $76,958.00 /Yr.