Commercial Cleaning Team Lead

Paycom; Downingtown (Chester County); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Employer-contributed medical insurance

Dental and vision coverage (optional)

Job summary

Paycom is seeking a Working Lead to oversee janitorial teams across locations in Downingtown, PA. This on-site role ensures sanitation standards, safety protocols, and performance align with client expectations. The Working Lead acts as on-site contact when others are unavailable.

The ideal candidate will have a HS diploma, 1–2 years of lead janitorial experience, strong communication, and the ability to work nights and travel to stores as needed. Bilingual English/Spanish is a plus.

Qualifications

• HS degree or equivalent required.
• A minimum of 1-2 years of previous lead experience in janitorial or custodial services.
• Bilingual in English and Spanish a plus.
• Strong communication and organizational skills.
• Must be able to work night shifts and travel to assigned store locations.

Responsibilities

• Lead nightly sanitation crews.
• Serve as the on-site liaison between janitorial staff and next level managers.
• Communicate daily with supervisor at the end of shift and provide full operational update.
• Monitor team attendance and timekeeping; flag and escalate concerns to HR and immediate supervisor.
• Identify and escalate operational or client concerns to the assigned Site Operation Manager or Quality Manager.
• Train and coach team members on proper cleaning techniques and equipment use.
• Reinforce compliance with company standards, procedures, and safety expectations.
• Submit detailed daily operational and incident reports.
• Provide end-of-shift updates to supervisors and management.

Skills

Team leadership

Communication

Organizational skills

Problem solving

Time management

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Job description

Job Title: Team LeadEmployment Type: Full-TimeFLSA: Non-ExemptPay Range: $22 - $23/hourPOSITION SUMMARYThe Working Lead is responsible for overseeing janitorial teams across various locations. This hands-on role ensures sanitation standards are met, safety protocols are followed, and team performance aligns with client expectations. The Working Lead also acts as the on-site contact when the Quality Manager or Site Operations Manager is not available.KEY RESPONSIBILITIESWhile the following list encompasses the primary duties and responsibilities of the role, the incumbent is also expected to perform other duties as assigned.Team Leadership & SupervisionLead nightly sanitation crews.Serve as the on-site liaison between janitorial staff and next level managers.Communicate daily with supervisor at the end of shift and provide full operational update.Monitor team attendance and timekeeping; flag and escalate concerns to HR and immediate supervisorIdentify and escalate operational or client concerns to the assigned Site Operation Manager or Quality Manager.Training & Employee DevelopmentTrain and coach team members on proper cleaning techniques and equipment use.Reinforce compliance with company standards, procedures, and safety expectations.Support team performance through guidance, accountability, and daily direction.Cleaning Operations & Quality AssuranceConduct and ensure high-quality cleaning in compliance with safety and sanitation standards.Walk through with the store manager each morning.Checkout with the Night Manager and complete all checklists - Add photo of checklist completed with the store manager.Submit detailed daily reports on team performance, incidents, and site conditions.Safety & ComplianceMaintain a safe, organized work environment and enforce safety procedures.Ensure emergency exit doors and eyewash stations remain clear and accessible.Verify proper handling, storage, and securing of equipment and propane tanks.Ensure cleaning equipment is drained, cleaned, and charged as necessary.Equipment & Facility ManagementEnsure all tools and equipment (i.e. brooms, mop buckets, wet floor signs, etc.) are removed from the floor and returned to proper storage areas.Ensure propane tanks are returned to the cage and secured.Maintain janitorial closets in a clean and organized condition.Confirm all operational equipment is properly maintained and ready for the next shift.Reporting & CommunicationSubmit detailed daily operational and incident reports.Provide end-of-shift updates to supervisors and management.Document completed checklists and operational walkthroughs with store leadership.KEY PERFORMANCE INDICATORS (KPI’S)Tools and equipment stored properlyEquipment drained, cleaned and ready for next shiftPropane tank returned to the cage and locked-up.Walkthrough with Night ManagerComplete all checklistsHS degree or equivalent requiredA minimum of 1-2 years of previous lead experience in janitorial or custodial services.Strong communication and organizational skillsAbility to lead by example and work alongside team membersDetail-oriented with a focus on quality and customer satisfactionMust be able to work night shifts and travel to assigned store locationsBilingual in English and Spanish a plus.usPHYSICAL DEMANDS/WORK ENVIRONMENTContinually required to stand, walk, bend, stoop and kneelFrequently required to bend, stoop, and kneel.Must be able to lift and/or move 50 + pounds.Ability to effectively communicate orally with customers, vendors, management, and other co-workers is crucial. Regular use of the mobile smart phone and e-mail for communication is essential.Hearing and vision within normal ranges is essential for normal conversations, to receive ordinary information, and to prepare or inspect documents.Must be able to operate forklifts/pallet jacks as needed.The job may be performed in a warehouse environment or retail/grocery environment. is performed in a distribution warehouseMust be willing to work different shifts when the business need arises.PERSONAL ATTRIBUTESDetail-Oriented: Ability to notice and address inconsistencies or areas needing improvement in cleaning standards.Strong Communication Skills: Capable of effectively interacting with clients, staff, and subcontractors, ensuring clear instructions and feedback.Leadership: Proven ability to lead and motivate cleaning teams to maintain high standards.Problem-Solving: Quick and effective in addressing issues that arise in the field and resolving them efficiently.Adaptability: Flexible changing schedules, demands, and the needs of clients or team members.Time Management: Skilled at prioritizing tasks, managing multiple locations, and meeting deadlines.Customer-Focused: Committed to ensuring high levels of customer satisfaction and addressing concerns proactively.Self-Motivated: Works independently, taking initiative without requiring constant supervision.Dependable: Consistently reliable, with a strong sense of responsibility in overseeing operations and ensuring quality.Full-Time Employee Benefits:Paid Time Off (PTO)Employer-contributed medical insuranceOptional employee-paid dental and vision coverageTEC Services reserves the right to modify, interpret, or apply this job descriptions in any way the company desires. This job description in no way implies that these are the only duties to be performed by the employee. This job description is not an employment contract, implied or otherwise.The referenced pay range or salary is based on TEC Services good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, and skill level with consideration for internal parity.