Commercial Cleaning & Restoration Equipment Diagnostic Technician

100Hires, Inc.; Omaha (NE); On-site; USD 52,000 - 76,000; Full time

Job summary

100Hires, Inc. in Omaha, NE seeks a Commercial Cleaning & Restoration Equipment Diagnostic Technician. You will diagnose and repair a range of equipment, from gas engines to extractors, using manuals and testing tools, and present clear estimates to customers.

You’ll review orders, coordinate with technicians, order parts, and keep scheduling software up to date. A focus on accurate documentation and safe, organized workspaces helps ensure timely turnarounds and satisfied clients.

Qualifications

• Diagnose and repair commercial cleaning/restoration equipment.
• Use testing instruments and repair manuals to pinpoint issues.
• Prepare service orders, repair bids, and customer estimates.

Responsibilities

• Review service orders, organize workload, and align priorities.
• Communicate progress and estimates to customers by phone, email, or in person.
• Order parts, coordinate with vendors, and ensure timely turnaround.
• Maintain safe, organized shop workspace and tools.
• Collaborate with staff to meet quality and productivity goals.

Job description

Day-in-the-Life: Commercial Cleaning & Restoration Equipment Diagnostic TechnicianStep into a role where your mechanical problem-solving keeps commercial cleaning and restoration operations running. From your first diagnostic of the morning to the last estimate you present in the afternoon, you’ll blend hands-on repairs, precise documentation, and clear customer communication.What Your Day Looks LikeBegin by reviewing incoming service orders, organizing the shop workload, and aligning priorities with fellow technicians.Diagnose and repair systems and components across a wide range of commercial cleaning, restoration, and surface-prep equipment.Use testing instruments, manufacturer repair manuals, and troubleshooting guides to pinpoint issues and verify fixes.Create detailed service orders, build repair bids, and present estimates to customers in person, by phone, and via email.Coordinate service appointments and keep scheduling software up to date so customers know exactly when to expect their equipment back.Order parts, work with vendors, and confirm correct components are on hand for efficient turnaround.Maintain a clean, organized, and safe workspace while caring for shop tools and equipment.Collaborate with service and store staff, take direction from supervisors, and assist teammates as needed to meet or exceed quality and productivity goals.Equipment You’ll Work On2-, 3-, and 4-cylinder gas engines (plus applying your basic automotive experience where relevant)Truck-mounted carpet cleaning unitsPortable carpet extractorsHard surface floor cleaning machinesDuct cleaning equipmentDeodorizing systemsDehumidifiersAir scrubbers and air moversHEPA vacuumsHow You’ll SucceedEvaluate equipment thoroughly and communicate any additional service needs to the service department and the customer.Follow established diagnostic procedures and manufacturer guidance for reliable repairs.Keep customers informed at every step—scheduling, estimates, progress, and pickup.Coordinate with other technicians to balance workload and meet turnaround targets.