Carpet Cleaning & Restoration Technician

IICRC; Raleigh (NC); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Health insurance

Paid time off

Training & development

Advancement Opportunities

Health Benefit Options

Generous PTO

Job summary

A leading cleaning and restoration service in Raleigh is looking for a technician to assist in residential and commercial cleaning. Responsibilities include performing cleaning services, maintaining equipment, and ensuring customer satisfaction. Candidates should have a high school diploma, computer skills, and preferably some experience in floor cleaning or related cleaning tasks. Advancement opportunities and certifications in specialized fields like water damage restoration are available.

Qualifications

• 1 year of floor cleaning experience preferred, including specialty cleaning.
• Proficiency in basic math and computer skills required.
• Preferred certifications from IICRC like Carpet Cleaning Technician.
• 1 year of floor cleaning experience preferred, or related specialty cleaning.
• IICRC certificates such as Carpet Cleaning Technician (CCT) preferred but not required.

Responsibilities

• Perform Carpet & Floor Cleaning and Restoration services.
• Maintain appearance and stock of tools and supplies.
• Communicate effectively with customers.
• Perform basic equipment maintenance.
• Perform basic vehicle maintenance.
• Inspect completed work.
• Complete the technician’s daily log.
• Complete Work Orders.
• Maintain appearance and stock of tools, materials, and supplies for company vehicles.
• Maintain inventory of related supplies.
• Willing to learn and work with the newest equipment and technology in the industry.
• Hold self and others accountable for maintaining company standards.

Skills

Mathematical Skills

Basic Computer Skills

Floor Cleaning Experience

Education

High school diploma or GED

Job description

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Paid time off
• Training & development
• Advancement Opportunities
• Health Benefit Options
• Generous PTO

Qualifications and Experience

• Education and Experience: High school diploma (or GED).
• Mathematical Skills: Adequate math skills. Ability to apply learned techniques to determine appropriate equipment type and number of units.
• Computer Skills: Demonstrates basic proficiency in the use of computers, email, and portable devices used to report and record daily activity.
• 1 year of floor cleaning experience preferred, and/or some form of specialty cleaning (i.e. Stripping & Waxing Commercial Space Flooring, Air Duct Cleaning, Tile and grout cleaning, Upholstery Cleaning, etc.).
• Highly Desired Certificates from Institute of Inspection Cleaning and Restoration Certification (IICRC)
  • Carpet Cleaning Technician (CCT)* preferred, but not required
• Opportunities to advance into:
  • Water Damage Restoration Technician (WRT)
  • Applied Microbial Remediation Technician (AMRT)
  • Applied Structural Drying Technician (ASD)
  • Mold Remediation Specialist (MRS)
  • Fire and Smoke Damage Restoration Technician (FSRT)

Job Summary

Assist in gaining and retaining customers by fulfilling the company’s obligations through the timely and effective delivery of residential and commercial cleaning and restoration services.

Responsibilities

• Effectively perform Carpet & Floor Cleaning and Restoration services the company offers (Opportunities exist to earn Mold Mitigation; Fire & Water Damage Restoration certifications and experience quickly). (Note: Compensation levels will reflect the experience level of the technician. Hourly rate increases as experience and certifications are gained in water mitigation, mold, trauma scene, and asbestos certifications are added. Commissions are possible on top of hourly rate)
• Complete appropriate cleaning and restoration documentation and authorizations.
• Communicate effectively with customers.
• Perform basic equipment maintenance.
• Perform basic vehicle maintenance.
• Inspect completed work.
• Complete the technician’s daily log.
• Complete Work Orders.
• Maintain appearance and stock of appropriate tools, materials, and supplies for company vehicles.
• Maintain inventory of related supplies.
• Willing to learn and work with the newest equipment and technology in the industry.
• Willing to hold self and others accountable for maintaining company standards.