Commercial Claims Representative

CIBA Insurance Services; United States Virgin Islands; Hybrid; USD 90,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Employer-paid Life Insurance

401K with employer contributions

Paid Time Off

Bereavement Leave

Training & Licensing reimbursement

Work From Home or Hybrid Environment

Job Flexibility

Positive Team Culture

Employee Referral Program

Company-wide Recognition Program

Various employee events

Job summary

CIBA Insurance Services is seeking a Commercial Claims Representative to join our claims adjusting team. You will inspect loss sites, evaluate damages, calculate losses, and document activity in our claims database, ensuring adherence to policies and regulatory requirements.

Responsibilities include adjusting commercial property claims, performing coverage analyses, and communicating with customers via phone, email, and mail.

Qualifications

• Resident or Non-Resident Adjuster License with the ability to be licensed as necessary.
• 5+ years of experience adjusting large and complex commercial residential property claims.
• Excellent Xactimate estimating skills.
• Knowledgeable working as a Third Party Administrator (TPA) and with Reinsurance programs.
• Strong knowledge of all matters relating to property claims practices, policies and procedures.
• Must be analytical and good with numbers.
• Strong typing, computer and Internet skills.
• Strong verbal and written communication skills.
• Assertive, with strong organization, time management skills and Outlook email management skills.
• Ability to work independently (self-managed).
• Good driving record and valid Automobile Insurance.

Responsibilities

• Adjusting commercial property claims.
• Coverage analysis.
• Use of Xactimate.
• Telephone, e-mail and mail communications with customers.
• Travel to evaluate damages and attend meetings is required.
• Writing reports and documenting claim activity in the company's claim database.
• Secure training and licensing necessary for essential duties.
• Other duties as assigned.

Skills

Adjuster license

Xactimate

TPA knowledge

Property claims knowledge

Analytical

Outlook

Independent worker

Driving history

Tools

Outlook

Job description

Established in 1993, CIBA Insurance Services offers a unique insurance program that has become the benchmark for providing commercial property owners and managers with broad commercial coverage for property and liability risk protection. We are dedicated to providing our customers with unsurpassed service in underwriting, claims management, risk management, and providing innovative solutions to complex insurance needs.

We are currently looking for a Commercial Claims Representative to join our claims adjusting team. The Commercial Claims Representative will work with customers, inspecting loss sites, evaluating damages to structures and property, calculating loss of income, writing reports and documenting claim activity in the company's claims database. Claims are to be processed consistent with corporate policies and procedures and in accordance with any statutory, regulatory and ethical requirements. Claims handled in this program range from small to very large commercial property losses and various carriers.

Responsibilities and Duties

• Adjusting commercial property claims
• Coverage analysis
• Use of Xactimate
• Telephone, e-mail and mail communications with customers
• Travel to evaluate damages and attend meetings is required
• Writing reports and documenting claim activity in the company's claim database
• Secure training and licensing necessary for essential duties
• Other duties as assigned

Qualifications

• Resident or Non-Resident Adjuster License with the ability to be licensed as necessary
• 5+ years of experience adjusting large and complex commercial residential property claims
• Excellent Xactimate estimating skills
• Knowledgeable working as a Third Party Administrator (TPA) and with Reinsurance programs
• Strong knowledge of all matters relating to property claims practices, policies and procedures
• Must be analytical and good with numbers
• Strong typing, computer and Internet skills
• Strong verbal and written communication skills
• Assertive, with strong organization, time management skills and Outlook email management skills
• Ability to work independently (self-managed)
• Good driving record and valid Automobile Insurance

Salary

• $90,000-$100,000 Annually DOE

Company Benefits Offered

• Medical, Dental, Vision
• Employer‑paid Life Insurance
• 401K, including Employer contributions
• Paid Time Off
• Bereavement Leave
• Training, Licensing, and Tuition Reimbursement Programs
• Work From Home or Hybrid Environment
• Job Flexibility
• Positive, Team Culture
• Employee Referral Program
• Company-wide Employee Recognition Program
• Various employee events throughout the year