Commercial Cargo Claims Specialist

Geico; Katy (TX); Remote; Full time

Job summary

An established industry player is seeking a skilled Commercial Cargo Claims Specialist to resolve complex cargo claims. This exciting remote position involves investigating claims, negotiating settlements, and ensuring compliance with cargo liability laws. The ideal candidate will possess strong problem-solving abilities and experience in commercial trucking operations. Join a forward-thinking company that values its employees with comprehensive benefits, including medical insurance, paid leave, and tuition assistance. If you're ready to make a significant impact in the claims handling process, this opportunity is perfect for you.

Benefits

Premier Medical, Dental, and Vision Insurance

Paid Vacation

Sick Leave

Parental Leave

401(k) Plan

Tuition Assistance

Paid Training and Licensures

Qualifications

• Minimum 1 year of commercial cargo experience required.
• Strong problem-solving and negotiation skills are essential.

Responsibilities

• Investigate cargo loss or damage claims and gather evidence.
• Negotiate fair settlements with policyholders and third parties.
• Stay updated on cargo liability laws and industry trends.

Skills

Commercial cargo experience

Negotiation skills

Problem-solving skills

Organizational skills

Communication skills

Job description

Commercial Cargo Claims Specialist

Commercial Cargo Claims Specialist

Apply: Remote | Type: Full time | Posted: Today | Job Requisition ID: R0056750

Salary: $29.51/hr. - $45.28/hr., commensurate with experience and location

Position: Remote

Summary:

We are seeking a highly skilled Commercial Cargo Adjuster to investigate, evaluate, and resolve complex cargo claims across multiple states. This role requires deep expertise in commercial trucking operations, cargo liability laws, and policy interpretation. The ideal candidate will have extensive experience handling high-exposure claims, negotiating settlements, and analyzing intricate coverage issues. Strong problem-solving skills and the ability to manage claims involving multimodal transport, contractual disputes, and regulatory compliance are essential.

Responsibilities:

1. Investigate cargo loss or damage claims by consulting witnesses, reviewing police reports, and gathering supporting evidence.
2. Analyze policy coverage, bills of lading, and contracts of carriage to determine liability and claim validity.
3. Evaluate claims involving commercial trucking operations, regulatory compliance, and high-value cargo losses.
4. Negotiate fair claim settlements with policyholders, shippers, carriers, and third-party entities while mitigating company exposure.
5. Oversee claims payment processes to ensure timely and accurate disbursement to policyholders.
6. Identify and pursue subrogation opportunities to recover losses from responsible parties.
7. Collaborate with legal teams on disputed or litigated claims, providing detailed documentation and case analysis.
8. Stay updated on cargo liability laws, industry trends, and best practices to enhance claims handling processes.
9. Adhere to GEICO Code of Conduct, company policies, and operating principles.
10. Meet attendance standards at the business location to perform necessary job functions and facilitate interaction with management and co-workers.

Requirements:

• Minimum 1 year of commercial cargo experience
• Ability to perform essential functions such as seeing, hearing, typing, and speaking, with or without accommodations
• Professional telephone communication skills
• Ability to attain and maintain necessary licenses issued by various state insurance departments
• Ability to handle high call volume in a fast-paced environment, resolve complex issues
• Follow complex instructions, resolve conflicts, and prioritize effectively
• Strong organizational skills and multi-tasking ability
• Willingness to learn and apply technical and procedural information
• Flexibility to work varying schedules based on staffing and call volume needs

Salary Range:

Annual salary: $25.44 - $39.17

This range is a guideline; final compensation depends on experience, education, location, and other factors.

Note: GEICO will not sponsor new employment authorization for this position at this time.

Benefits:

Our Total Rewards Program includes:

• Premier Medical, Dental, and Vision Insurance with no waiting period
• Paid Vacation, Sick, and Parental Leave
• 401(k) Plan
• Tuition Assistance
• Paid Training and Licensures

Benefits may vary by location and eligibility requirements.

EEO Policy:

GEICO provides equal employment opportunities regardless of race, color, religion, national origin, age, gender, disability, and other protected statuses, in accordance with applicable laws. We are committed to an inclusive, harassment-free work environment.