Commercial Business Officer

Maine Credit Union League; Waterville (ME); On-site; USD 75,000 - 112,000; Full time

Job summary

New Dimensions FCU in Waterville is seeking a Commercial Business Officer to evaluate loan applications and develop business loan relationships. You will liaise with NDBS and serve member borrowers, ensuring regulatory compliance and tailored lending solutions.

The role involves managing the loan process from submission to closing, monitoring portfolios, and maintaining strong community ties while staying ahead of market trends.

Qualifications

• Experience analyzing business financial statements and assessing viability of businesses.
• Excellent communication and PR skills; ability to influence and build relationships.
• Ability to use related software required.

Responsibilities

• Originate and close business loans for Credit Union and contracted loan originator serviced Credit Unions.
• Monitor existing loan applications and ensure files are managed to credit standards.
• Maintain business loan portfolio and identify credit risks and delinquencies.
• Assist in collection of past due loans and conduct onsite inspections as needed.
• Stay informed on market conditions and cross-sell opportunities.

Skills

Business financials analysis

Communication & PR

Software proficiency

Education

Bachelor’s degree or industry certifications

Tools

Credit union software

Job description

NDBS, LLC. is hiring a Commercial Business Officer in Waterville.

Role:

Responsible for evaluating business loan applications by assessing borrower creditworthiness. Developing and maintaining Credit Union business loan relationships by working closely with potential and existing borrowers. Liaison to contracted NDBS loan originator serviced Credit Unions, providing business lender services to business loan applicants. Understanding borrowers’ financial needs and providing tailored loan solutions. Ensuring compliance with State and Federal regulations. Monitoring loan applications from initial submission to closing, resolving any issues or concerns clients may have, and providing updates on loan statuses. Maintain current business loan portfolio and provide risk mitigation strategies.

Essential Functions & Responsibilities:

• (20%)Originate and close business loans for Credit Union and contracted NDBS loan originator serviced Credit Unions. Facilitates member interactions to understand borrowers’ financial needs, explain loan options, timelines, potential costs, and guide borrowers through the application process. Obtains business borrower information, including background of borrower and requisite financial information, in order to ensure complete loan application submission for credit analysis.
• (20%)Monitors existing loan applications to ensure credit files are appropriately managed. Communicates with NDBS any additional information received during the life of loan process.
• (15%)Maintain business loan portfolio, ensuring high-quality asset base by identifying any potential opportunities, credit risks, or delinquencies.
• (10%)Assists in the collection of past due loans.
• (10%)Conduct onsite inspections or in-person meetings for current member business accounts as necessary. This includes business loans serviced by NDBS.
• (5%)Represent the credit union and NDBS in the community and perform other related duties as assigned.
• (5%)Stay informed on market conditions, competitor offerings, and industry trends to position the credit union strategically.
• (5%)Acquire high product knowledge such as NDBS services.
• (5%)Identify potential cross-selling opportunities to business members through an understanding of borrowing needs.
• (5%) Performs other job-related duties as assigned.

Performance Measurements:

• Adhere to the shared values of the organization.
• Develop and maintain a minimum of five new qualified prospective business relationships per month (defined as documented business development meetings or formal loan/deposit opportunities).
• Maintain assigned commercial loan portfolio delinquency and charge-off ratios within established departmental targets.
• Ensure all loan originations and portfolio activities are compliant with applicable Federal, State, NCUA, and member business lending regulations, as well as internal policies and procedures.
• Maintain accurate, complete, and current loan files and financial documentation.
• Demonstrate measurable growth in commercial lending and deposit balances consistent with annual department goals.
• Maintain active and professional community involvement aligned with business development objectives.
• Provide informed, professional, and accurate service to all members, associates, and contracted credit unions.

Knowledge & Skills:

• Experience: Three years to five years of similar or related experience.
• Education:(1) A bachelor’s degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor’s degree (e.g., information technology certifications in lieu of a degree).
• Interpersonal Skills: Motivating or influencing others is a material part of the job. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others. The role requires a significant level of trust or diplomacy.
• Other Skills:Must have experience in analyzing business financial statements and assessing the viability of businesses; must have excellent communication and PR skills; ability to use related software required.
• Physical Requirements: While performing the duties of this job, the employee is frequently required to sit, occasionally stand and walk (including up and down stairs), use hands and fingers, reach with hands and arms, talk and hear. The specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus. The employee must occasionally lift and/or move up to 10 pounds.
• Work Environment: The noise level in the work environment is usually quiet. The employee may work remotely, in accordance with the remote policy. Numbers of days per week determined by department manager.

Location:

It is located at New Dimensions FCU’s Operations Center on Grove Street in Waterville.

Salary Range:

• Minimum:$74,510.4000
• Maximum:$111,765.6000

This job description is not a complete statement of all duties and responsibilities comprising the position.