Commercial Business Manager

Roto-Rooter Plumbing and Drain Service; Houston (TX); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Annual Bonus

Job summary

A leading plumbing services provider in Houston is seeking a Commercial Business Manager responsible for developing and expanding business opportunities. This full-time position involves selling various plumbing services to commercial clients, managing customer relationships, and conducting follow-ups to ensure satisfaction. The ideal candidate will be skilled in business development and dedicated to enhancing customer loyalty. Competitive compensation includes a base salary of $85,000-$90,000 annually, with potential for an annual bonus.

Responsibilities

• Develop and maintain an integrated business plan for local market opportunities.
• Sell plumbing and related services to business clients.
• Manage accounts through communication and personal visits.
• Develop sales programs and strategies for the client base.
• Execute contracts according to company policy.
• Conduct follow-up with customers to ensure satisfaction.

Skills

Business development

Sales strategy

Customer relationship management

Market analysis

Job description

Commercial Business Manager at Roto-Rooter Plumbing and Drain Service

This role’s primary responsibilities include developing, maintaining, and expanding business opportunities, selling and promoting all lines of business to commercial customers, renewing agreements, and establishing call plans.

ESSENTIAL FUNCTIONS

• Develop and maintain an integrated business plan illustrating local market opportunities and pull-through efforts for the branch.
• Sell plumbing, drain cleaning, industrial, excavation, water cleanup, and water quality services to business and industrial clients.
• Establish and maintain access to accounts through account management by telephone and personal visits.
• Develop sales programs and strategies for client base.
• Execute contracts on behalf of the company, observing company policy as to credit terms of sale.
• Process work orders and complete all paperwork in accordance with approved standardized procedures.
• Conduct job completion follow-up with customers ensuring satisfactory completion of work.

Market Knowledge

• Understanding of the customer base for the type of work being managed.
• Ability to interface with restaurant management and apartment complex managers.

Customer Relations

• Develop relationships with customers to build customer loyalty.
• Handle customer questions, complaints, and praise.
• Work closely with service technicians in the selling and estimating processes.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales, Business Development, and Customer Service

Industries: Facilities Services

Base pay range: $85,000.00/yr - $90,000.00/yr

Additional compensation: Annual Bonus