Commercial Bkg Client Rep 5

US Bank; Gresham (OR); On-site; USD 65,000 - 110,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability Insurance

Paternity/Maternity leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking an experienced Commercial Banking professional to support business and commercial clients in daily banking and Treasury Management, including ACH, wires, Positive Pay, and related services.

The role blends client service, problem-solving, and Commercial Banking expertise, with potential senior/informal leadership responsibilities. The position emphasizes serving as a trusted advisor and coordinating solutions across teams.

Qualifications

• Experience in Commercial Banking and Treasury Management.
• Strong client-service mindset with ability to resolve issues.
• Ability to coordinate across internal teams to serve clients.

Responsibilities

• Support business and commercial clients with servicing requests.
• Assist Treasury Management products such as ACH, wires, Positive Pay.
• Research and resolve client inquiries from start to finish.
• Partner with Relationship Managers to coordinate client solutions.
• Manage multiple client requests with high service standards.
• Provide knowledge across Commercial Banking products.

Skills

Commercial Banking

Business Banking

Treasury Management

Branch banking exposure

Client servicing

Cross-functional collaboration

Job description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

About the Role

This is a great opportunity for an experienced banking professional looking to take the next step in Commercial Banking. You'll work directly with business and commercial clients, helping them navigate their day-to-day banking and Treasury Management needs while serving as a trusted resource when more complex questions or issues arise. The role combines client service, operational problem-solving, and Commercial Banking expertise. You'll support products and services such as ACH, wire transfers, Positive Pay, account maintenance, and other Treasury Management solutions, while partnering closely with Relationship Managers and internal teams to research issues and deliver a strong client experience.

What You'll Do

• Support business and commercial clients with complex servicing requests and account needs.
• Assist clients with Treasury Management products and services, including ACH, wires, Positive Pay, and related banking solutions.
• Research and resolve client inquiries, taking ownership of issues from initial contact through resolution.
• Partner with Relationship Managers and other internal teams to coordinate solutions for clients.
• Manage multiple client requests and priorities while maintaining a high level of service.
• Serve as a knowledgeable resource across Commercial Banking products and processes.
• Help support the broader team through your banking knowledge and experience.

The Grade 11 position was also intended to have more of a senior/informal leadership component than the lower-grade Commercial Banking positions, including serving as a resource to teammates and helping maintain operational flow when leadership is unavailable. It is not a formal people-management position.

What We're Looking For

• Commercial Banking
• Business Banking
• Treasury Management
• Branch banking with meaningful business-client exposure
• Commercial or business client servicing
• Other banking environments that provide transferable knowledge and experience

What Makes Someone Successful

The strongest candidates will be able to combine banking knowledge with excellent client service. They should be comfortable researching complicated issues, communicating clearly with clients, managing competing priorities, building relationships across the organization, and learning increasingly complex Commercial Banking and Treasury Management products.

Benefits

Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range