Commercial Banking Relationship Manager

Northwest Bank; Muncie (IN); On-site; USD 75,000 - 115,000; Full time

Job summary

Northwest Bank is seeking a C & I Commercial Relationship Manager III in Indiana to serve as a trusted business advisor, delivering a full breadth of banking solutions and building a network of referral sources and COIs.

You will manage a portfolio, drive cross-sell opportunities with product partners, meet budget goals, and collaborate with credit and portfolio management to ensure risk and client satisfaction.

Qualifications

• Bachelor's degree required or equivalent in business/finance.
• 6–8 years of account relationship management experience preferred.
• Experience delivering strong sales performance in commercial banking.

Responsibilities

• Develop and expand existing commercial banking relationships.
• Prospect actively to bring in new relationships to Northwest.
• Collaborate with product partners for cross-selling opportunities and referrals.
• Achieve and exceed budget goals as assigned.
• Partner with credit and portfolio management for timely reviews and renewals.
• Ensure compliance with Northwest policies and regulatory requirements.

Skills

Relationship management

Sales

Financial analysis

Banking products

Education

Bachelor's degree in Business, Accounting, Finance, Economics, or Marketing

Tools

Microsoft Office

Job description

Locations

IN0534 Fishers, IN0537 Fort Wayne Business Office, IN0550 Muncie - Charles St, IN0557 South Bend - Western Avenue

Job Description

The C & I Commercial Relationship Manager III is responsible for serving as a trusted business advisor to clients and providing a full breadth of banking solutions to meet their financial objectives and needs while establishing a network of referral sources and Centers of Influence with regular calling efforts to generate new business opportunities. The C & I Commercial Relationship Manager III is also responsible for managing a portfolio of relationships, ensuring an exceptional client experience, while appropriately managing risk, credit quality, servicing, etc. in accordance with Northwest standards and in partnership with a portfolio management team.

Essential Functions

• Develop and expand existing commercial banking relationships
• Prospect actively and successfully bring in new relationships to Northwest
• Engage with the various product partners on a regular basis to discuss cross selling opportunities and referrals to expand and deepen client relationships
• Achieve and exceed budget goals as assigned individually and by region
• Actively participate in community and professional networking events
• Develop meaningful "Centers of Influence" relationships
• Establish and maintain an ongoing prospect list, and a set calling and meeting schedule for prospects, existing clients, and COIs
• Encourage existing clients to provide ongoing referrals for all types of products and services, and clients and their employees to maintain their personal banking at Northwest
• Manage a commercial loan portfolio of both credit and noncredit clients
• Make loan presentations and recommendations to Credit, team leaders, and senior line of business managers as required
• Partner with credit and portfolio management to ensure annual reviews and line of credit renewals are completed on a timely basis
• Ensure noncredit clients have appropriate treasury management and other related commercial services, and risk ratings are appropriate
• As required, collect on delinquent accounts
• Analyze financial statements and related credit material to stay apprised of client performance and assess risk on a continuous basis in conjunction with Portfolio Management
• Complete loan closings in partnership with Portfolio Management
• Ensure all credit files include current financial statements, agency reports, etc. in partnership with Portfolio Management
• Participate in continued sales, product and credit training
• Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
• Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
• Work as part of a team
• Work with on-site equipment
• Complete special projects as assigned
• Abide by the rules of the safety and loss prevention program
• Perform work tasks in a safe manner
• Report any and all injuries to supervisor
• Know what to do in case of an emergency

Education

• Bachelor's degree in Business, Accounting, Finance, Economics, or Marketing preferred

Work History

• 6 - 8 years account relationship management experience preferred
• 6 - 8 years experience consistently delivering strong sales performance preferred

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.