Commercial Banking Product Integration Specialist

Fulton Financial; Lancaster (Lancaster County); On-site; USD 91,000 - 152,000; Full time

Benefits offered by this job

Equity in RSUs

Bonus/incentive plan

Job summary

Fulton Bank seeks a Hybrid role specialist to bridge commercial banking products with client enterprise systems. You will design, configure, and implement integrations for seamless data exchange and secure onboarding, guiding clients through complex ERP and file-transfer workflows.

With 5+ years in technical client-facing roles in banking/fintech, you will translate requirements into integration plans, collaborate with product teams, and support pre-sales by addressing technical feasibility.

Qualifications

• Bachelor’s degree or equivalent experience in information technology, finance technology, or related field.
• 5+ years in a technical client-facing role within commercial banking, treasury management, or financial tech.
• 3+ years with SSO integrations (SAML, OAuth, OpenID Connect).
• 3+ years integrating with ERP systems and financial data formats.
• 3+ years strong background in secure file transfer protocols (SFTP, FTPS) and API integrations.

Responsibilities

• Serve as the primary technical contact for commercial banking product integrations during client onboarding and implementation.
• Assess client IT environments, including ERP systems, authentication methods (SSO/SAML/OAuth), and file transfer protocols.
• Translate client business and technical requirements into integration specifications and configuration plans.
• Configure and test secure file transmissions (e.g., BAI2, ISO 20022, NACHA) and API-based data exchanges.
• Collaborate with internal product, operations, and security teams to ensure compliance with banking regulations and data security standards.
• Troubleshoot integration issues, working with client IT teams to resolve connectivity, authentication, and data mapping challenges.
• Provide technical training and documentation to clients for ongoing product use and maintenance.
• Participate in product enhancement discussions, providing feedback from client integration experiences.
• Support sales teams during pre-sales engagements by advising on technical feasibility and integration approaches.
• Maintain up-to-date knowledge of ERP platforms and industry integration standards.

Skills

ERP integration

APIs & data exchange

SSO/SAML/OAuth

Client-facing communications

Banking product knowledge

Education

Bachelor’s degree in IT/CS/finance tech

Tools

ERP platforms (SAP)

ERP platforms (Oracle NetSuite)

ERP platforms (Microsoft Dynamics)

BAI2/ISO 20022/NACHA

Job description

Value Proposition

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.

Overview

This is a full-time, hybrid career opportunity within the Fulton Bank footprint as follows: DC, DE, MD, NJ, PA, VA.

Periodic travel to Lancaster, PA and for team/other scheduled meetings to client meetings when required to gather customer requirements for integration.

The Specialist serves as the technical bridge between commercial banking products and clients' enterprise systems. Works directly with corporate and institutional clients to design, configure, and implement integrations that enable seamless use of Fulton's treasury and cash management solutions. This role blends deep technical expertise with client-facing communication skills to become a trusted advisor who understands both the banking product suite and the client's IT ecosystem, ensuring smooth onboarding, secure data exchange, and optimal product performance.

Responsibilities

• Serve as the primary technical contact for commercial banking product integrations during client onboarding and implementation.
• Assess client IT environments, including ERP systems, authentication methods (SSO/SAML/OAuth), and file transfer protocols.
• Translate client business and technical requirements into integration specifications and configuration plans.
• Configure and test secure file transmissions (e.g., BAI2, ISO 20022, NACHA) and API-based data exchanges.
• Collaborate with internal product, operations, and security teams to ensure compliance with banking regulations and data security standards.
• Troubleshoot integration issues, working directly with client IT teams to resolve connectivity, authentication, and data mapping challenges.
• Provide technical training and documentation to clients for ongoing product use and maintenance.
• Participate in product enhancement discussions, providing feedback from client integration experiences.
• Support sales teams during pre-sales engagements by advising on technical feasibility and integration approaches.
• Maintain up-to-date knowledge of ERP platforms (e.g., SAP, Oracle NetSuite, Microsoft Dynamics) and industry integration standards.
• Represent the bank at client technology workshops, industry events, and user groups.

Qualifications

Education

Bachelor's Degree or the equivalent experience. Specialty: information technology, computer science, finance technology, or related field. (Required)

Experience

5 or more years technical client-facing role within commercial banking, treasury management, or financial technology. (Required)

3 or more years proven experience with SSO integrations (SAML, OAuth, OpenID Connect). (Required)

3 or more years hands-on experience integrating with ERP systems and financial data formats. (Required)

3 or more years strong background in secure file transfer protocols (SFTP, FTPS) and API integrations. (Required)

Knowledge, Skills, and Abilities

• Technical Knowledge: ERP platforms (SAP, Oracle NetSuite, Microsoft Dynamics), banking file formats (BAI2, ISO 20022, NACHA), authentication protocols, and API/web services. (Required)
• Analytical Skills: Ability to assess client environments and design tailored integration solutions. (Required)
• Communication Skills: Skilled at translating complex technical concepts into clear, client-friendly explanations. (Required)
• Problem-Solving: Strong troubleshooting skills for connectivity, authentication, and data mapping issues. (Required)
• Collaboration: Ability to work effectively with both technical and non-technical stakeholders, internally and externally. (Required)
• Regulatory Awareness: Understanding of data security, privacy, and compliance requirements in banking. (Required)

Other Duties as Assigned by Manager

This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, and ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.

Pay Transparency

To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate’s knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location.

The salary range for this position is $91,000.00 - $151,600.00 annually.

Additional Compensation Components

This job is eligible to receive equity in the form of restricted stock units. This job is eligible to participate in a short-term incentive compensation plan subject to individual and company performance.

Benefits

Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits & Wellness | Fulton Bank.

EEO Statement

Fulton Bank (“Fulton”) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.

Sponsorship Statement

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.