Commercial Banking - Community Relations Coordinator

NBH Bank; Dallas (TX); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Insurance

401k

Associate stock purchase program

Paid time off

Associate banking perks

Job summary

NBH Bank is seeking a Community Relations Coordinator to strengthen local presence through financial education and partnerships with nonprofits, entrepreneurs, and schools. You will coordinate workshops, outreach, and Bank resources, engaging local stakeholders to expand financial empowerment across the market.

The role requires senior-level experience in community development, strong communication, and the ability to balance multiple priorities in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• At least five (5) years of business development or community development experience.
• At least one year of social media strategy development experience and demonstrated ability to build brand awareness.
• Strong oral and written communication skills.
• Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.
• Ability to meet minimum credit standards and pass a criminal background check.

Responsibilities

• Strengthen the Bank’s local presence through financial education, trusted partnerships, and community outreach.
• Connect individuals, families, nonprofits, and entrepreneurs with banking resources that advance financial empowerment and sustainable market growth.
• Demonstrate initiative, sound judgment, organization, and cross-functional collaboration.
• Provide reliable coordination and follow-through for community partners, banking teams, and the Market President.
• Coordinate recurring financial literacy workshops, banking education, and small business readiness programs.
• Engage schools, community organizations, chambers of commerce, CDFIs, and neighborhood stakeholders.
• Coordinate partnerships, events, outreach, and associate volunteer initiatives, vendor connections, and Bank resources.
• Work with the Community Engagement Director to implement local initiatives and CRA reporting, plus social media coverage.

Skills

Communication skills

Social media strategy

Brand awareness

Microsoft Office

Criminal background check

Business development

Cross-functional collaboration

Education

High school diploma

Bachelor’s degree in Business/Finance/Economics or related field

Job description

It starts with our culture ...

Common sense has never been common.

If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what they do. Everything would be fair, without all the small talk. And banks would only sell you what you need. When a banker looked at a client, they wouldn't just see a number, they'd see a dad or a mom or a graduate or a business owner. Our Bankers understand the complexities of people's lives and offer simple solutions.

That's the basics of Relationships. Fairness. Simplicity®. When you choose our Company, you have an opportunity to make an impact beyond the walls of our buildings.

We have a long-standing commitment to Equity, Diversity, and Inclusion. Through our banking relationships, investing, grants, and volunteerism, NBH Bank promotes the growth, revitalization, and sustainability of the communities we serve. We believe that these are important elements in building and sustaining a successful organization and a positive, results-driven culture. We strive for all of our associates to feel welcome and empowered at work.

As a Community Relations Coordinator, you succeed by:

• Strengthening the Bank’s local presence through financial education, trusted partnerships, and community outreach.
• Connecting individuals, families, nonprofits, and entrepreneurs with banking resources that advance financial empowerment and sustainable market growth.
• Demonstrating initiative, sound judgment, organization, and cross-functional collaboration.
• Providing reliable coordination and follow-through for community partners, banking teams, and the Market President.

You will coordinate recurring financial literacy workshops, banking education, and small business readiness programs at the Banking & Financial Literacy Center and across the market. Targeted outreach will help nonprofit leaders, small business owners, and entrepreneurs establish banking relationships and prepare for loans. As an accessible local contact, you will engage schools, community organizations, chambers of commerce, Community Development Financial Institutions (CDFIs), and neighborhood stakeholders. You will coordinate partnerships, events, outreach, and associate volunteer initiatives, engage local vendors, and connect partners with Bank resources.

You will work with the Community Engagement Director to implement local initiatives aligned with Bank-wide community engagement and development priorities. You will collect outreach, participation, referral, partnership, and impact data for Community Reinvestment Act (CRA)-related reporting and other approved initiatives. In collaboration with the Director and Corporate Marketing, you will provide approved social media coverage for a designated region.

You will support the Market President with business development coordination, reporting, scheduling, documentation, event planning, and partnership management. You will also manage daily office needs, including supply ordering, vendor coordination, and administrative support. Success requires the ability to assess growth opportunities and a commitment to serving clients and the community.

All associates must stay current on and comply with applicable banking regulations, policies, and procedures, including Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC), and CRA requirements.

Minimum Requirements

• High school diploma or equivalent.
• At least five (5) years of business development or community development experience.
• At least one year of social media strategy development experience and demonstrated ability to build brand awareness.
• Strong oral and written communication skills.
• Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.
• Ability to meet minimum credit standards and pass a criminal background check.

Desired Skills: Preferred qualifications include:

• Bachelor’s degree in Business, Finance, Economics, or a related field.
• At least five (5) years of successful commercial or small business lending experience.
• Experience with low-to-moderate income communities and CRA initiatives.
• An established local business and community network, with the ability to build partnerships with community organizations, chambers of commerce, educational institutions, and other stakeholders.
• Business development, sales, and relationship management skills that generate new business opportunities.
• Analytical, strategic thinking, and problem-solving skills.
• Organization and time management skills to balance competing priorities in a fast-paced environment.
• Interpersonal skills to collaborate across departments and organizational levels.
• Professional presence when representing the Bank internally and externally.
• Integrity, accountability, initiative, and community-minded leadership.

Work Environment

We are a culture that believes that people are our greatest asset and are at the heart of everything we do. We take pride in bringing clarity and simplicity to our associates (employees) and clients. Our decisions are made efficiently, fairly, and locally. Our success is directly tied to the communities we serve. It is equally important for us to look through the lens of our applicants and associates to identify their individual needs. As such, we want to share the following:

• We are committed to our core value of meritocracy and supporting our associates in growing within their role
• Office setting with traditional hours
• Must be able to maintain productivity, accuracy, and professionalism while managing multiple priorities in a fast-paced environment.

Benefits

In addition to your financial compensation, we also offer a generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, associate banking perks. For more information about the benefits offered click here.

If this is what you believe in, then you're definitely right for us. Consider making an investment in us, so that we may invest in you and your bright future.