Commercial Bank Program Manager

Huntington; Chicago (IL); On-site; USD 93,000 - 189,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Life and disability insurance

Retirement savings plan

Paid leave programs

Paid holidays

PTO

Job summary

Huntington is seeking a Commercial Colleague Development Program Manager to oversee colleague development, learning, engagement, and adoption programs within the Commercial Bank. The role focuses on practical, role-based experiences to help colleagues build skills in new tools and ways of working, with initial emphasis on AI and digital tools.

The role partners with leaders, SMEs, and enablement teams to design solutions aligned with business outcomes and will drive training, workshops, and

Qualifications

• Bachelor's degree required.
• 7+ years of program management experience in learning, development or related fields.
• Experience in colleague engagement and digital adoption initiatives.
• Ability to translate complex information into practical learning experiences.
• Strong facilitation and stakeholder-influence skills.
• Experience across teams and with subject matter experts.

Responsibilities

• Manages assigned colleague development, learning, engagement, and adoption programs from planning through implementation.
• Creates role-based experiences that build awareness, knowledge, skill, confidence, and sustained adoption.
• Translates business priorities into practical learning experiences, communications, and resources.
• Partners with leaders to identify development needs and design solutions.
• Leads the colleague experience for business and technology initiatives, coordinating activities.
• Develops training, workshops, office hours, and communities of practice.
• Reinforces expectations and resources to support adoption within teams.
• Manages program plans, timelines, risks, and content maintenance.
• Measures program effectiveness via surveys and usage data.
• Uses insights to improve and scale development and adoption approaches.
• Builds partnerships across Commercial and enterprise teams to align priorities.

Education

Bachelor's Degree

Program management

Learning & development

Colleague engagement

Digital adoption

Stakeholder influence

Facilitation

Written communication

Change management

Adult learning

Job description

Description Summary: The Commercial Colleague Development Program Manager is responsible for managing assigned colleague development, learning, engagement, and adoption programs across the Commercial Bank. The role creates practical, role-based experiences that help colleagues build skills, understand new tools and capabilities, and apply new ways of working with confidence. Initial priorities include artificial intelligence and digital tools, however the role will flex across evolving Commercial priorities and broader colleague development needs. Reporting within the Commercial Development and Engagement team, this role partners with business leaders and subject matter experts as well as learning, communications, technology, marketing, risk, and change partners. The Program leads the colleague experience for assigned initiatives, including learning, communications, engagement, support, reinforcement, and feedback activities that prepare colleagues and encourage sustained adoption.

Duties and Responsibilities:

• Manages assigned colleague development, learning, engagement, and adoption programs across the Commercial Bank from planning through implementation and ongoing support.
• Creates role-based colleague experiences that build awareness, knowledge, skill, confidence, and sustained adoption of new tools, capabilities, and ways of working.
• Translates business priorities and subject matter into practical learning experiences, communications, job aids, leader resources, events, and reinforcement activities.
• Partners with business leaders, subject matter experts, and learning partners to identify development needs and design solutions aligned with colleague and business outcomes.
• Leads the colleague experience for assigned business and technology initiatives, coordinating learning, communications, engagement, support, reinforcement, and feedback activities.
• Develops and helps execute training, workshops, office hours, learning cohorts, communities of practice, champion networks, and other scalable development and adoption experiences.
• Partners with leaders and managers to reinforce expectations, promote available resources, address adoption barriers, and support application within their teams.
• Manages program plans, timelines, milestones, dependencies, risks, reviews, approvals, communications, delivery support, and content maintenance.
• Measures and reports program effectiveness, colleague experience, participation, proficiency, sustained usage, and other defined outcomes through surveys, feedback, usage data, and performance measures.
• Uses colleague insights and program results to continuously improve and scale development, learning, engagement, and adoption approaches.
• Builds strong partnerships across Commercial and with enterprise learning, communications, technology, data, risk, and enablement teams to coordinate overlapping priorities and resources.
• Performs other duties as assigned.

Basic Qualifications:

• Bachelor's Degree
• 7+ years of program management experience, learning and development, colleague engagement, communications, digital adoption, organizational readiness, or a related discipline.

Preferred Qualifications:

• Demonstrated experience managing colleague development, training, engagement, or adoption programs from planning through implementation.
• Experience working across teams and with subject matter experts to achieve shared goals.
• Strong program management, facilitation, written communication, and stakeholder-influence skills.
• Ability to translate complex information into clear, practical, role-based colleague experiences and resources.
• Ability to manage multiple priorities, evaluate program effectiveness, and communicate outcomes to leaders.
• Experience designing or delivering learning, training, onboarding, career development, or colleague engagement programs.
• Experience supporting adoption of new technology, digital tools, or business processes.
• Knowledge of adult learning, instructional design, adoption, and colleague-experience practices.
• Experience in Commercial Banking, financial services, or another regulated environment.
• Experience facilitating group sessions to gather input, communicate information, and build understanding.
• Experience building champion networks, communities of practice, or peer-learning models.
• Ability to provide strong program and project leadership during periods of uncertainty, ambiguity, and change.
• Forward-thinking, collaborative, service-oriented approach with the ability to work independently in a complex, evolving environment.

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes

Workplace Type: Office

Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Compensation Range: $93,000 - $189,000 Annually

In addition, Huntington provides a variety of benefits to colleagues, including

• health insurance coverage
• wellness program
• life and disability insurance
• retirement savings plan
• paid leave programs
• paid holidays
• paid time off (PTO)

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

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