Commercial Automatic Door Service Specialist

Accelera; Eden Prairie (MN); On-site; USD 60,000 - 90,000; Full time

Job summary

Accelera seeks a Commercial Automatic Door Service Specialist to install, service, and optimize automatic pedestrian doors and access control hardware for diverse commercial clients. You will diagnose failures, perform mechanical/electrical repairs, and uphold safety standards on site.

This role requires hands-on experience in electrical troubleshooting, low-voltage systems, and strong customer communication skills to explain complex concepts clearly to clients.

Qualifications

• Must have hands-on electrical troubleshooting skills and low-voltage system knowledge.
• Experience repairing mechanical door hardware and related components.
• Strong ability to communicate technical solutions to clients and work safely on site.

Responsibilities

• Execute precise installations and troubleshooting of automatic pedestrian doors, low-energy operators, and advanced access control systems.
• Diagnose and resolve mechanical or electrical failures in door hardware, including closers, locks, and automated gate components.
• Ensure all service outcomes adhere to safety codes, building regulations, and industry benchmarks.
• Provide expert technical guidance to customers with cost-effective repair strategies and clear explanations of system functionality.
• Maintain detailed documentation of service activities and equipment performance for asset reliability.
• Conduct thorough quality inspections on all completed projects for safety and longevity.
• Collaborate with team members to manage complex site requirements using specialized tools and diagnostic equipment.

Skills

Electrical troubleshooting

Low-voltage systems

Mechanical hardware repair

Client communication

Driver's license

Physical stamina

Safety culture

Education

High school diploma or equivalent

AAADM certification

Job description

Commercial Automatic Door Service Specialist

About the Role

As a Commercial Automatic Door Specialist, you will serve as a technical expert responsible for the installation, maintenance, and optimization of complex pedestrian entrance systems and access control hardware. You will play a vital role in ensuring facility security and operational efficiency by delivering high-quality service solutions for a diverse range of commercial and industrial clients.

Responsibilities

• Execute precise installations and troubleshooting of automatic pedestrian doors, low-energy operators, and advanced access control systems.
• Diagnose and resolve mechanical or electrical failures in door hardware, including closers, locks, and automated gate components.
• Ensure all service outcomes strictly adhere to safety codes, building regulations, and industry-standard performance benchmarks.
• Provide expert technical guidance to customers, offering cost-effective repair strategies and clear explanations of system functionality.
• Maintain detailed documentation of service activities and equipment performance to support long-term asset reliability.
• Conduct thorough quality inspections on all completed projects to guarantee optimal safety and operational longevity.
• Collaborate with team members to manage complex site requirements, utilizing specialized tools and diagnostic equipment effectively.

Required Skills

• Minimum of 4 years of hands-on experience in the commercial door service industry.
• Demonstrated proficiency in electrical troubleshooting, low-voltage systems, and mechanical hardware repair.
• Physical capability to perform tasks involving heavy lifting, climbing, and extended periods of manual labor.
• Strong problem-solving abilities and the capacity to communicate technical solutions clearly to clients.
• Valid driver’s license with a clean driving record.
• High school diploma or equivalent certification.

Preferred Skills

• Current AAADM certification.
• Experience with glass, glazing, or aluminum commercial storefront systems.
• Prior training or experience in welding or industrial dock equipment maintenance.
• Advanced knowledge of integrated access control and security software.