Commercial Auto / General Liability Claims Adjuster - Remote

The Jonus Group; Charlotte (NC); Remote; USD 75,000 - 85,000; Full time

Job summary

The Jonus Group is seeking a skilled Commercial Auto / General Liability Claims Adjuster to manage complex claims in Charlotte, NC. This role requires experience across all phases of claims processing, strong analytical skills, and a focus on exceptional customer service. Compensation includes a competitive salary with full benefits.

Benefits

Full medical benefits

401(k) with company match

Generous PTO and company paid holidays

Qualifications

• Experience managing all phases of the claims process.
• Strong knowledge of state regulations and industry standards.
• Proficient in claims management systems.

Responsibilities

• Investigate and evaluate commercial auto and general liability claims.
• Conduct coverage analysis and determine policyholder’s liability.
• Negotiate settlements with claimants and attorneys.

Skills

Analytical skills

Customer-focused approach

Investigative skills

Negotiation skills

Communication skills

Education

3–5+ years of experience in commercial auto and/or general liability claims

Strong knowledge of insurance policy language

Tools

Claims management systems

Microsoft Office Suite

Job description

We are seeking a skilled Commercial Auto / General Liability Claims Adjuster to handle complex claims involving commercial auto and general liability exposures. The ideal candidate will have experience managing all phases of the claims process, including investigation, coverage analysis, liability determination, negotiation, and settlement. Strong analytical skills and a customer-focused approach are essential for success in this role.

COMPENSATION

• 75,000 - $85,000 / year
• Full medical benefits
• 401(k) with company match
• Generous PTO and company paid holidays

REQUIREMENTS

• 3–5+ years of experience handling commercial auto and / or general liability claims.
• Strong knowledge of insurance policy language, state regulations, and industry standards.
• Excellent investigative, analytical, and negotiation skills.
• Proficiency in claims management systems and Microsoft Office Suite.
• Strong written and verbal communication skills.

RESPONSIBILITIES

• Investigate and evaluate commercial auto and general liability claims to determine coverage, liability, and damages.
• Conduct thorough coverage analysis and determine the extent of the policyholder’s liability.
• Interview claimants, witnesses, and other involved parties to gather essential information.
• Work with attorneys, medical providers, and other experts to assess claim value and potential exposure.
• Negotiate settlements with claimants, attorneys, and other parties while ensuring compliance with company policies and regulatory requirements.
• Prepare detailed reports and documentation to support claim decisions and settlements

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Commercial Liability • Charlotte, NC, United States