Commercial Associate - Full-Time (Summer 2027 Start)

Wayfair; Boston (MA); Hybrid; USD 61,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Student bonus program

Tuition reimbursement

Wayfair Professional benefits

Hybrid work schedule

Job summary

Wayfair in Boston is offering a commercial associate opportunity with a four-day in-office schedule and one remote day. You will analyze data, drive strategic initiatives, and collaborate with teams across marketing, merchandising, technology, and operations. The role emphasizes customer-first insights and supplier-partner optimization.

The position requires a senior pursuing a Bachelor's degree, a minimum 3.0 GPA, and ability to work in the U.S. without visa sponsorship.

Qualifications

• Current senior pursuing a Bachelor's degree in a relevant discipline.
• Minimum GPA of 3.0.
• Experience in Excel, Google Sheets.
• Authorization to work in the United States without visa sponsorship by Wayfair.
• Visa sponsorship options include STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, TN.

Responsibilities

• Analyze data and trends to derive actionable insights and optimize customer experience.
• Own high-impact initiatives from conception to execution with measurable improvements.
• Collaborate with cross-functional teams—marketing, merchandising, technology, and operations.
• Identify and implement process improvements, including AI-powered tools and workflows.
• Manage relationships with internal and external stakeholders across project phases.
• Apply a customer-first mindset to strategic projects across digital, physical, or service environments.

Skills

Excel

Google Sheets

Education

Bachelor's degree (relevant field)

Job description

Possible Team Placements

B2B (Wayfair Professional)

Start Dates Available: June & July 2027

Boston, MA

Salary Range: The base salary for this position is $68,000 plus a joining bonus of $5,000.

This is a Boston based opportunity with a 4 day in office expectation (Monday - Thursday) with 1 day remote (Friday).

At this time, Wayfair will not sponsor applicants for employment authorization for this position for the following work visas: STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN.

Who We Are

Join us as we build the #1 destination for all things home!

At Wayfair, we support upcoming graduates in launching their careers in e-commerce and technology. With endless opportunities across technology, commercial, operations, marketing, and finance - there is a path for everyone. As a full-time employee, you'll be challenged to solve complex problems and build solutions to company-wide initiatives.

Drive Wayfair's competitive advantage as a Commercial Associate, where you will directly shape supplier partnerships and optimize the end-to-end customer experience. You will tackle business-critical initiatives, from leveraging data to refine product selections to spearheading strategic negotiations that define how customers create their feeling of home.

What You’ll Do

• Analyze data and trends to derive actionable insights that drive business performance and optimize the customer experience across our diverse product, service, and technology portfolios.
• Own high-impact, business-critical initiatives from conception to execution, delivering measurable improvements for key operational and strategic goals across various business units.
• Partner effectively with cross-functional stakeholders, such as marketing, merchandising, technology, and operations, to implement projects and advance our competitive advantage.
• Identify, develop, and implement process improvements- including AI-powered tools and workflows- that streamline operations and enhance efficiency at scale.
• Manage relationships with both internal and external stakeholders, ensuring clear communication, transparency, and alignment across all project phases.
• Contribute to brand and customer experience excellence by applying a customer-first mindset to all strategic projects and initiatives, whether in digital, physical, or service-based environments.

What You’ll Need

Basic Qualifications:

• Current senior pursuing a Bachelor’s degree in a relevant discipline
• Minimum GPA of 3.0
• Experience in Excel, Google Sheets
• Authorization to work in the United States without visa sponsorship by Wayfair
• now or in the future. Visa sponsorship includes the following work visas: STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN

Preferred Qualifications

• Data and process-oriented, comfortable learning data analysis tools
• Excellent communication skills, both written and verbal
• A desire to win and steer collaboration cross functionally
• Passionate about the customer with an interest in understanding and driving user behavior
• Demonstrated ability to thrive as part of a team or individually
• Comfortable prioritizing your own work within a defined deliverable and making day to day execution calls
• An entrepreneurial spirit and mindset
• Comfortable in a fast-paced, dynamic environment
• Strong comfort level to use AI in daily workflow to accelerate analysis and appetite to adopt new tools as they emerge

Possible Team Placements

B2B (Wayfair Professional)

Wayfair Professional drives exponential growth as the dedicated business-to-business sales organization for interior designers, offices, and contractors. This team scales industry-specific solutions to capture a $300B market opportunity, balancing long-term strategic vertical development with the ongoing engagement of our most critical business clients.

Catalog Merchandising

Global Merchandising builds and maintains Wayfair’s massive, 24-million-product catalog, which serves as the critical backbone for customer discovery and purchase. This organization orchestrates high-volume data integrations and platform optimization, ensuring our assortment remains accessible, accurate, and tailored to drive frictionless shopping experiences at a global scale.

Category Management

Category Management defines the strategic vision for Wayfair’s largest product categories, serving as the bridge between high-touch supplier partnerships and platform-wide innovation. This team navigates high-stakes negotiations and cross-functional execution, transforming complex market metrics into tactical merchandising strategies that redefine the supplier experience.

Marketing

Marketing drives Wayfair’s profitable top-line revenue by mastering strategy, analytics, and operations across all major digital and offline advertising channels. This team utilizes big data to acquire and retain high-potential customers, collaborating across creative and technical functions to ensure every marketing investment maximizes business impact.

North America/Europe Retail Tech Analytics

The NA/Europe Retail Tech Analytics team empowers the Global Supplier Organization to accelerate growth through data-driven insights and scalable technology. They convert complex business requirements into robust, automated tools, streamlining internal processes and providing the technical foundation necessary to optimize supplier performance across two continents.

Perigold

Perigold targets the luxury home market by curating an elevated shopping experience that connects premium brands with a discerning clientele. The team drives the brand’s unique identity through high-level product storytelling, luxury service standards, and collaborative site design, ensuring the online journey reflects the exclusivity of the products offered.

Physical Retail

Physical Retail spearheads Wayfair’s expansion into brick-and-mortar storefronts, building a cohesive retail platform that unites all our specialty brands under one comprehensive shopping experience. This team bridges the gap between digital scale and physical presence, creating immersive environments where customers can discover and customize solutions for their homes.

Supplier Advertising

Supplier Advertising drives significant high-margin revenue by managing and advocating for our suite of performance-based advertising products. This team works directly with suppliers to amplify their brand presence both on and off-site, leveraging data to ensure every advertising dollar spent translates into maximum performance and business growth.

Home Services

Home Services operates like a high-growth startup to provide a one-stop-shop for furniture assembly, installation, and protection plans. This team applies gig-economy models to e-commerce, using real-time data to manage city-level logistics and supply-side capacity, effectively treating complex professional services as a core retail product.

Fintech & Loyalty

Fintech & Loyalty secures the core financial infrastructure and payment ecosystem that powers over $12 billion in annual global transactions. The team combines rigorous operational discipline with strategic product development, creating secure, seamless payment and financing experiences that strengthen customer trust and drive long-term business loyalty.

Why You’ll Love Wayfair

Benefits & Perks

• Full health benefits available (Medical, Dental, Vision, HSA/FSA) on day one for eligible employees.
• No-cost access to 2nd.MD, a virtual expert medical consultation and navigation service.
• Global Traveler Health Insurance through GeoBlue.
• 24/7 access to mental, financial, physical and emotional wellbeing support, plus an enhanced offering of therapy and coaching.
• Automatic enrollment into Basic Life and Accidental Death & Disability Insurance.
• 401(k) matching with immediate vesting.
• Paid Parental Leave, Surrogacy & Adoption Reimbursement and Caregiver Services.
• Tuition Reimbursement.
• Wayfair Employee Discount.
• Gym/Fitness Discounts.
• Exclusive access to thousands of perks & discounts through BenefitHub.
• Yearly match up to $500 for personal donations made by employees to registered 501(c)(3) nonprofits.

Purpose & Inclusion At Wayfair

At Wayfair, we pride ourselves on fostering an environment where every individual experiences a fair and equitable employee journey. We are committed to developing targeted resources that raise awareness around inclusion and eliminate barriers, ensuring Wayfair provides a fair and inclusive workplace experience for everyone.

Social Impact & Responsibility

At Wayfair, we focus on helping people on their journey to home - specifically those who have lost their way from home. We do this by leveraging our best assets, such as collaborating with leading nonprofit organizations, coordinating in‑kind product donations, empowering our employees to get involved through paid volunteer time off programs, and encouraging our customers to donate. This multi‑faced approach allows us to support communities in need in authentic ways that align with Wayfair's broader mission of helping everyone, anywhere create their sense of home.

Wayfair’s In-Office Policy

All Boston-based corporate employees will be in office in a hybrid capacity. Employees will work in the office on designated days, Monday, Tuesday, Wednesday, and Thursday, and work remotely the other 1 day of the week.

Assistance For Individuals With Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

Need Technical Assistance?

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About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well‑positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [e-mail].