Commercial Application Scientist

LGC; Alexandria (MN); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Equal opportunity employer

Collaborative work environment

Commitment to employee values

Job summary

A leading biotechnology company in Alexandria, Minnesota is seeking a Commercial Application Scientist to support revenue and client engagement. Candidates should have a PhD in biosciences and experience in technical sales and laboratory processes. The role involves collaborating with client executives and requires strong communication skills. This is a full-time position aimed at achieving sales results in a dynamic environment.

Qualifications

• Minimum 2 years of market-facing experience in a laboratory environment.
• Experience in genotyping, chemistry, and next-generation sequencing (NGS).
• Prior experience in relationship management.

Responsibilities

• Provide technical sales assistance to achieve revenue and margin goals.
• Identify and communicate unique client requirements.
• Maintain understanding of industry trends and laboratory technologies.

Skills

Technical sales support

Laboratory process knowledge

Consultative discovery skills

Client communications

Project management

Education

PhD in biosciences or a related field

Tools

Microsoft Office

Job description

Company overview

LGC’s Diagnostics & Genomics Division develops and manufactures a comprehensive portfolio of catalogue and custom-developed diagnostic quality solutions and component materials. Our Genomic division provides an integrated portfolio of products, services and expert support for the genomic workflow, including nucleic acid sample preparation, oligos, probes, primers, sequencing, cloning, protein expression, PCR instruments, reagents and consumables for the extended life sciences industry. We partner with IVD assay developers, and pharmaceutical, CRO and academic institutions in commercialization activities across the entire diagnostic pipeline—from concept and early-stage research through expedited product development and into routine clinical use. Experts in clinical chemistry, immunochemistry, serology, molecular diagnostics, and clinical genomics rely on LGC’s products to support accurate and reliable diagnostic results.

Our team, scientific knowledge, operational efficiency, and high-quality systems are ready to assist with advanced technologies. We improve patient outcomes with established methods and groundbreaking NGS and precision diagnostics.

Job Description

The Commercial Application Scientist is a versatile role crafted to support the company’s revenue and margin attainment and market development objectives. It plays a critical role alongside the company’s Client Executives by assisting in account management and facilitating client discovery processes to identify and address opportunities. This role will require a blend of laboratory process knowledge, understanding of scientific techniques and associated applications, consultative discovery skills, client communications, client management and service, product expertise, critical thinking, and team selling skills. This position will collaborate with Client Executives, Scientists, Marketing, and other professionals in the sales process.

Responsibilities

• Sales Support: Provides technical sales assistance to achieve the company’s revenue and margin goals. Involves client discovery from the C-level to the laboratory floor, identifying relevant solutions, quantifying the value proposition, assisting with proposal development, and implementation planning to achieve sales results. Develops implementation and project plans aligned with client operations, facilities, and timelines; coordinates technical tactics, resources, and projects during the sales cycle with Client Executives.
• Solution Engineering: Identifies and communicates unique client requirements to the LGC team, tests laboratory assays in the context of LGC solutions, and leads the evaluation of external third-party products or services when needed. Prepares implementation plans for assigned accounts and briefs service and science personnel on customer requirements prior to shipment and installations.
• Industry and Product Knowledge: Maintains understanding of industry trends, laboratory technologies, scientific applications, client operations, and competitive offerings to position LGC products; represents LGC at briefings, meetings and trade events.
• Other Duties as Assigned: Responds with flexibility to company needs by addressing corporate initiatives when requested by management.

Qualifications

Minimum Qualifications:

• PhD in biosciences or a related field, or equivalent experience
• At least 2 years of market-facing experience in a laboratory environment
• Familiarity with laboratory processes
• Experience in genotyping, chemistry and next-generation sequencing (NGS)
• Prior technical sales support and relationship management
• Strong digital literacy, including Microsoft Office (Word, Excel, PowerPoint)
• Ability to travel as needed

Competencies & Behaviors

• Excellent written and verbal communication skills across diverse settings (negotiations, presentations, phone, executive and technical communications)
• Customer-focused and responsive with demonstrated relationship development skills
• Team-oriented, collaborative, and able to influence positively
• Professional judgment, tact, diplomacy, and ability to handle confidential information
• Autonomy and collaboration, proactive progress and partnership with colleagues and customers
• Creative problem solving and analytical skills, including financial analysis
• Adaptable and able to manage multiple tasks in a dynamic environment
• Committed to achieving results and maintaining efficient processes within targets and budgets
• Aligned with LGC core values: Passion, Curiosity, Integrity, Brilliance, and Respect

About LGC and Values

LGC is a leading, global life science tools company providing critical components and solutions across human healthcare and applied market segments. Its portfolio includes tools for genomic analysis and quality assurance applications, often embedded and recurring within customers’ workflows.

Our values

• PASSION
• CURIOSITY
• INTEGRITY
• BRILLIANCE
• RESPECT

Job details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Research, Analyst, and Information Technology

Industries: Biotechnology

Equal opportunities

LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or parental status, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to these factors.