Commercial and Retail Tire Store Manager

Tire Associates LLC; Torrington (CT); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Paid Holidays and PTO Days

401k with company match

Company Vehicle

Full health benefits package

Uniforms

Job summary

A leading tire and automotive service company in Torrington, CT, seeks a results-driven Commercial and Retail Tire Store Manager to enhance customer satisfaction and manage the tire store operations. Candidates should have at least 5 years of automotive experience, strong mechanical knowledge, and proven management skills. Responsibilities include driving sales, overseeing service personnel, and ensuring compliance with company standards. Benefits include paid holidays, 401k match, and a full health benefits package.

Qualifications

• Minimum of five years of tire sales experience.
• Demonstrated success in Commercial Sales Management.
• Ability to manage inventory and assist customers.

Responsibilities

• Manage the Commercial Tire Store and service departments.
• Drive store sales with superior tire salesmanship.
• Ensure compliance with policies and manage administration.

Skills

Automotive experience

Tire store or wholesale sales management

Mechanical knowledge

Customer management skills

Strong organizational skills

Effective communication with customers

Education

BS degree in Business Administration or relevant field

Job description

Pay

$60,000.00 - $80,000.00 per year

Job Description

We are looking for a results driven Commercial and Retail Tire Store Manager with 5 years experience in Commercial Automotive. The successful candidate will be able to enhance customer satisfaction, meet sales profitability goals, and manage staff effectively. Preferably, a candidate with experience in managing auto service departments, tire stores, wholesale sales, and sales department are a plus. Must have mechanical knowledge, the more the better. Candidates will have the most success if they have a background in automotive employment. Have reliable transportation to commute to the Torrington/Litchfield CT area. Please provide 10 years of employment history, if applicable. Background check and drug test will be required.

Responsibilities

Customer Service

• Manage Commercial Tire Store, service department, wholesale sales, and sales department.

Service Writing

• Drive store sales & promotions with superior tire salesmanship.
• Ensure high levels of customers satisfaction through excellent service.
• Complete store administration and ensure compliance with policies and procedures.
• Schedule 3 service personnel schedules, including on call hours.
• Maintain outstanding store condition and visual merchandising standards.
• Report on buying trends, customer needs, profits etc.
• Propose innovative ideas to increase market share.
• Conduct personnel performance appraisals to assist training needs.
• Deal with all issues that arise from staff or customers (complaints, grievances etc.)
• Be a shining example of positive behavior and high performance.
• Build customer satisfaction and loyalty.
• Create positive results for teammates, customers and the company.
• Understand alternative tire sourcing and competitors.
• Attend paid training to stay up to date with new developments in the tire and automotive service industry.
• Other duties as assigned.

Skills

• Proven successful 5 years experience in automotive.
• Preferably tire store or wholesale sales in automotive management.
• Must have mechanical knowledge.
• Powerful leading skills and business orientation.
• Customer management skills.
• Strong organizational skills.
• Computer literate.
• Communicate effectively with customers.
• Strong communication and interpersonal skills.
• BS degree in Business Administration or relevant field would be a plus but not required.

Required

• MUST HAVE MINIMUM FIVE YEARS OF TIRE SALES EXPERIENCE
• Demonstrated success in Commercial Sales Management.
• Ability to work a retail schedule including Saturdays.
• Problem solving as it relates to customer complaints.
• Aptitude to manage inventory, order scheduling and ongoing merchandising displays.
• Ability to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
• Teammate and customer communication skills.
• Negotiation and conflict resolution.

Benefits Include

• Paid Holidays and PTO Days
• 401k with company match
• Company Vehicle
• Uniforms
• Full health benefits package, including partial company payment.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Salary Range

$60,000-$80,000 Based on experience.

Plus Bonuses and other Spiff Bonus Programs

Job Type

Full-time

Shift

Day shift

Ability to commute/relocate

• Torrington, CT 06790: Reliably commute or planning to relocate before starting work (Required)

Work Location

In person