Commercial & Ag Underwriting Trainer

Capital Insurance Group; Phoenix (AZ); Hybrid; USD 69,000 - 115,000; Full time

Benefits offered by this job

PTO: 21 days first year

Medical, Dental, Vision plans

Life & AD&D insurance

401k with match

Hybrid work schedule

Education reimbursement

Annual incentive/bonus programs

Employee referral program

Volunteer time off

Job summary

Capital Insurance Group is seeking an Underwriting Trainer to design, deliver, and evaluate training for underwriting staff across Commercial and Agriculture lines. You will work with regional managers and subject matter experts to keep content current and impactful, and manage multiple training initiatives from inception to evaluation.

The role emphasizes hands-on training across all levels of underwriting, with a focus on processes, policies, and systems, under the direction of the Director -

Qualifications

• Degree in education and at least one year experience in insurance or finance underwriting or minimum 5 years background in training, or underwriting lead/management role in the insurance industry.

Responsibilities

• Develop, implement, facilitate and monitor training activities and training program effectiveness.
• Create and evaluate training and reference material; assess employee development linked to training.
• Lead new and existing training projects with subject matter experts across the organization.
• Hands-on trainer across all underwriting levels to ensure fundamentals, processes and systems are learned.

Skills

Training experience

Communication skills

Analytical thinking

Underwriting knowledge

Education

Degree in Education

Tools

Microsoft Office

Adobe Acrobat Pro

Job description

At Capital Insurance Group we offer our employees more than just a job. We foster career growth, provide opportunities to give back to our communities, and help you take the next step in your career!

CIG was founded in 1898 by a group of earnest farmers in need of protection and today, we are the leading West Coast Property & Casualty insurer. CIG is certified as a Great Place to Work and provides a collaborative, inclusive, and fun work culture for all employees.

Why Choose CIG's Underwriting Team?

This is your perfect opportunity to join a company that is building momentum with our independent agents and protecting the dreams and assets of our policyholders. Join the CIG Underwriting team in helping build a safer world where dreams soar!

• Accrue twenty-one days of Paid Time Off during your first year
• Up to eighty-seven percent of benefits are covered by CIG for you and your family members
  • Medical, Dental, Vision plans, Telehealth
• One hundred percent covered plans
  • Basic Life & AD&D
  • Employee Assistance
  • Leave Management
  • Long Term Disability
  • Short Term Disability (Outside of CA)
  • Employee Benefit Advocacy Hot Line
• Family Caregiver Support (Homethrive)
• Child Care Resources (Tootris)
• Business Travel Accident Protection
• Voluntary benefit offerings
  • Short-term Disability (CA only)
  • Voluntary Life AD&D self, spouse, and child plans
  • Flexible Spending (FSA)
  • Health Savings (HSA)
  • Hospital Indemnity
  • Accidental Injury
  • Pet Insurance
  • Commuter Benefit
• Critical Illness
• ARAG Legal Services
• Norton LifeLock
• Above and Beyond Reward Recognition Program
  • Kudos & Shout Out Points Program
  • Quarterly Above and Beyond Bonus Program
  • Annual Above and Beyond Bonus Program
• Competitive compensation
  • Base compensation
  • Salary Management Spot Bonuses
  • Annual Incentive/Profit sharing program, potential payout annually based on company results.
• Gym memberships, credit union, travel, shopping, restaurants, theme parks, and more
• Insurance, educational reimbursement, and bonus programs
• Employee Referral Bonus Program
• Home and Auto Insurance Discount Program.
• Paid Volunteer Time - Through company-planned community events and choose your own adventure PVT in giving back in ways that are meaningful to you!
• Retirement savings benefit (401k and Roth + match)
• Wellness platform, tools, and events - Vitality
• Health Savings Account - match
• Financial Wellness Resources

This is a hybrid-eligible position, where Monday through Wednesday would be working in one of our offices, with Thursday and Friday eligible for work-from-home days. Office locations include: Reno (NV), Monterey (CA), Roseville (CA), Bakersfield (CA), Phoenix (AZ), and Spokane (WA).

Job Overview

The Underwriting Trainer will be responsible for facilitating various types of training for new and existing underwriting CIG staff members on a variety of topics including CIG guidelines, policies, procedures, and systems. The Underwriting Trainer will also be responsible for collaborating routinely with Regional Underwriting Managers and subject matter experts to keep training material up to date, relevant and meaningful. The Underwriting Trainer will be responsible for facilitating training and creating related material for various new training requests based on business needs.

The trainer's role is to act as a primary support to the Commercial/Agriculture lines of business underwriting staff and management. The primary responsibilities of this position are to develop, implement, facilitate and monitor, evaluate, and record training activities and training program effectiveness; develop and evaluate training and reference material; evaluate employee development in correlation with the training program/process; and provide recommendations for improvement. This role is also responsible for leading new and existing training related projects and working with subject matter experts throughout the organization. This position is a hands-on trainer with all levels of Underwriting to ensure Underwriters at CIG are fully trained on fundamentals, processes, procedures, systems and has a high level of independence while under the direction of and reporting to the Director - Underwriter Development & Audit.

• Degree in education and at least one year experience in insurance or finance underwriting or minimum 5 years background in training, or underwriting lead/management role in the insurance industry.
• Provide a motivational learning environment and experience to newly hired staff.
• Ability to facilitate instructor-led training - both live in a classroom and virtual environment.
• Proficient analytical thinking, problem-solving, and decision-making skills.
• Excellent interpersonal, visual, oral, and written communication skills.
• Highly organized and able to create and manage multiple projects and timelines efficiently.
• Ability to articulate performance outcomes objectively for both trainees and managers as well as offer suggestions for improvement.
• Ability to create and maintain collaborative relationships with peers, subject matter experts, and all levels of management across the organization.
• Strong working knowledge of Microsoft Office (Word, Outlook, PowerPoint, Excel) and Adobe Acrobat Pro

Salary Range:

$68,756.00 - $114,593.00

The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as benefits and bonus programs.