Commercial Account Manager - Landscape Services

Dohner Landscaping; Stow (OH); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Company vehicle

Cell phone allowance

Health benefits

Paid vacation

Professional development

Job summary

Dohner Landscaping Ltd. is seeking a Commercial Account Manager to oversee and grow a portfolio of commercial landscape maintenance and snow service accounts. The role blends relationship management, growth, estimating support, and field coordination in Hudson, OH.

You will work with clients, field teams, and internal departments to expand services, ensure quality, and deliver exceptional customer experiences that drive renewals and referrals.

Qualifications

• Minimum 1 year of commercial landscaping sales, account management, or related industry experience.
• Valid driver's license with a clean driving record.
• Must be at least 21 years of age.
• Strong relationship-building and customer service skills.
• Excellent communication, organization, and problem-solving abilities.
• Ability to manage multiple priorities while working independently.
• Comfortable traveling to commercial client sites throughout the service area.

Responsibilities

• Manage an established portfolio of commercial landscape maintenance and snow service accounts.
• Build and maintain relationships with property managers and commercial clients.
• Conduct regular client visits to monitor service quality and address concerns.
• Identify enhancement opportunities and propose additional services.
• Generate new commercial business opportunities and support growth.
• Coordinate with operations, estimating, and field crews to deliver services as promised.
• Maintain accurate account information and communications using LMN software.
• Monitor account profitability and support gross profit goals.
• Resolve customer concerns professionally to maintain long-term relationships.
• Deliver an exceptional customer experience to drive renewals and referrals.

Skills

Commercial landscaping sales

Account management

Customer service

Communication

Problem solving

Time management

Travel to client sites

Tools

LMN CRM

Job description

Dohner Landscaping Ltd.

Commercial Account Manager - Landscape Services

Location: Hudson, OH

Build Lasting Client Relationships. Drive Growth. Deliver Exceptional Service.

Dohner Landscaping Ltd. is a trusted commercial landscaping company providing landscape maintenance, enhancement, and snow management services to commercial properties throughout Ontario. We are committed to delivering dependable service, building long-term client partnerships, and creating a workplace where accountability, teamwork, and continuous improvement drive everything we do.

We are seeking an experienced Commercial Account Manager - Landscape Services to oversee and grow an established portfolio of commercial landscape maintenance and snow service accounts. This role combines relationship management, account growth, estimating support, field coordination, and business development. The successful candidate will work closely with clients, field teams, and internal departments to ensure projects are delivered with exceptional service while identifying opportunities to expand existing accounts.

This is an excellent opportunity for someone who enjoys building long-term client relationships, solving problems proactively, and directly influencing company growth through outstanding customer service and account management.

Key Responsibilities

• Manage an established portfolio of approximately 75 commercial landscape maintenance and snow service accounts.
• Build and maintain strong relationships with property managers, facility managers, and commercial clients.
• Conduct regular client visits to monitor service quality and proactively address concerns.
• Identify enhancement opportunities and recommend additional services that meet client needs.
• Generate new commercial business opportunities and support company growth initiatives.
• Coordinate closely with operations, estimating, and field crews to ensure services are delivered as promised.
• Maintain accurate account information, proposals, client communication, and project updates using LMN software.
• Monitor account profitability while supporting company gross profit goals.
• Resolve customer concerns professionally while maintaining long-term relationships.
• Deliver an exceptional customer experience that encourages renewals and referrals.

Qualifications

Required

• Minimum 1 year of commercial landscaping sales, account management, or related industry experience.
• Valid driver's license with a clean driving record.
• Must be at least 21 years of age.
• Strong relationship-building and customer service skills.
• Excellent communication, organization, and problem-solving abilities.
• Ability to manage multiple priorities while working independently.
• Comfortable traveling to commercial client sites throughout the service area.

Preferred

• 1 year of experience using CRM or landscape management software such as LMN.
• Background in commercial landscaping, property management, construction services, or facility services.
• Business development or outside sales experience.

Pay & Benefits

• Full-time position
• On-Target Earnings: $90,000 to $125,000+ per year
• Base salary: $55,000-$70,000, depending on experience
• Uncapped performance incentives with earnings based on account growth and performance
• Company vehicle or vehicle allowance
• Cell phone allowance
• Health benefits
• Paid vacation
• Professional development opportunities

Why Dohner Landscaping

At Dohner Landscaping, we believe outstanding companies are built by outstanding people. We invest in our employees, encourage professional growth, and empower our team members to take ownership of their work. As our Commercial Account Manager - Landscape Services, you'll inherit an established portfolio while helping expand the business through exceptional client service and proactive relationship management. If you're looking for a long-term career with strong earning potential, meaningful client relationships, and a company that values integrity, accountability, and teamwork, we'd love to meet you.

Dohner Landscaping Ltd. is an Equal Opportunity Employer. We welcome applications from qualified individuals of all backgrounds and are committed to creating an inclusive workplace.