Commercial Account Manager

Acrisure; Corpus Christi (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and disability insurance

401(k) with immediate vesting

HSA and FSA options

Commuter benefits

Paid time off

Job summary

Acrisure seeks an experienced Senior Account Manager for the Large Commercial Lines space, serving as the primary contact for designated clients and supporting Account Executives as needed. You will manage daily service, renewals, and new business marketing efforts with Producers and Account Executives.

You will review policy audits, ensure accurate documentation, and maintain strong client relationships while staying current on industry trends and carrier appetites.

Qualifications

• 5+ years of experience in Commercial Lines Property & Casualty.
• Strong organizational and proactive multitasking abilities.
• Proficiency with Word, Outlook, and Excel.
• Excellent verbal and written communication and interpersonal skills.
• Ability to calculate figures such as premiums and commissions.
• Ability to interpret instructions and solve problems.
• Applied Systems / EPIC experience is a plus.

Responsibilities

• Lead day-to-day service and stewardship of large, complex accounts.
• Oversee the full renewal lifecycle including data collection and carrier negotiations.
• Design placement strategies and prepare carrier submissions.
• Review policy audits and address discrepancies with carriers and clients.
• Ensure accuracy of policy documents, endorsements, and binders.
• Provide expert client support and proactive guidance.
• Issue and manage certificates, endorsements, and ID cards.
• Maintain documentation in the agency system (Applied EPIC).
• Work with Producers to identify service issues and elevate risks.
• Stay current on industry trends and underwriting guidelines.
• Mentor junior team members and support cross-functional work.

Skills

Commercial Lines

Organizational skills

MS Word

Outlook

Excel

Verbal and written communication

Mathematical skills

Reasoning skills

EPIC experience

Education

High School diploma

Associate degree or higher

Active Property & Casualty License

CRIS

CPCU

Tools

Applied Systems / EPIC

Job description

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.

In the last twelve years, Acrisure has grown in revenue from $38 million to almost$5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job Summary:

Senior level Account Managerwithin the Large Commercial Lines spaceperforms more routine responsibilities and is the primary point of contact for clients they oversee. Occasionally supports Account Executives with Clients that require extensive administrative service.

Responsibilities:

Perform daily service on assigned task byClient Advisorsand/or Account Executives with the agency’s written procedures including, but not limited to:

• Lead day-to-day service and stewardshipof a designated book of large and complex commercial accounts, ensuring all client needs are addressed in alignment with agency procedures and service standards.

• Oversee and execute the full renewal lifecycle, including data collection, exposure analysis, marketing strategy development, carrier negotiations, and delivery of comprehensive renewal proposals.

• Manage new business marketing efforts, collaborating with Producers and Account Executives to design placement strategies, prepare carrier submissions, evaluate quotes, and secureoptimalprogram structures.

• Review and analyze policy audits, ensuringaccuracyand proactively addressing discrepancies with carriers and clients.

• Ensure accuracy and completeness of all policy documents, endorsements, and binders, confirming coverage terms reflect negotiated and ordered conditions.

• Provide expert-level client support, responding promptly to inquiries, carrier requests, and service needs, while delivering proactive guidance to strengthen client relationships.

• Issue and manage certificates, endorsements, policies, ID cards, and other coverage documents, ensuring compliance andtimelydelivery.

• Maintain precise documentationof all client activities, communications, and transactions within the agency management system (Applied EPIC), ensuring data integrity and audit readiness.

• Utilize agency technology platforms, including upload/download and interface capabilities, to enhance workflow efficiency and accuracy.

• Serve as a strategic partner to Producers and Account Executives, communicating key account developments,identifyingpotential service issues, and elevating risks or concerns to leadership whenappropriate.

• Stay current on industry trends, carrier appetites, and underwriting guidelines, applying sound judgment and market knowledge to support client placements and coverage recommendations.

• Maintain deepexpertisein commercial insurancecoveragesand policy language, ensuring the ability to advise clients on program structure, coverage adequacy, and emerging exposures.

• Support continuous improvement initiatives, including workflow enhancement, training, and cross-functional collaboration, while providing mentorship to junior team members as needed.

• Performadditionalduties and serve as backup supportfor other team members or functions, as requested by leadership.

Requirements:

• 5+years experiencewith Commercial Lines Property & Casualty required

• Strong organizational skills- ability to prioritize and be proactive

• Computer skills, specifically Microsoft Word,Outlookand Excel

• Excellent verbal and written communication skills as well as strong interpersonal skills

• Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, premiums, commissions, proportions, and percentages

• Reasoning Skills: Ability to solve practical problems, interpret a variety of instructions and deal with a variety of variablesfurnishedin written, oral,diagramor schedule form

• Applied Systems / EPIC experience a plus

Education/Experience:

• High School diplomarequired,Associate Degreeor higher preferred.

• Active Property & Casualty Licenserequired

• CRIS, CPCU or special training course completiona plus.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children’s Hospital in Grand Rapids, Michigan, UPMC Children’s Hospital in Pittsburgh, Pennsylvania and Blythedale Children’s Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

• … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer.

We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [e-mail].

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents:

Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Welcome, your new opportunity awaits you.