Commercial Account Executive II - Segment Remote - US

Twilio; Oakland (CA); Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative company is looking for a driven Mid-Market Account Executive to join their Segment product team. This role involves supporting the Segment Sales organization by driving new revenue opportunities and expanding customer engagement. The ideal candidate will have a robust background in sales, particularly with Mid-Market accounts, and a passion for leveraging data to enhance customer experiences. You'll be part of a dynamic team that values diversity, equity, and inclusion, and you'll have the opportunity to make a significant impact in a fast-paced, evolving environment. If you're ready to take your career to the next level and make a difference, this is the role for you.

Benefits

Competitive pay

Generous time-off

Parental leave

Wellness leave

Healthcare benefits

Retirement savings program

Qualifications

• 3+ years of sales experience with Mid-Market accounts.
• Proven record of exceeding quotas and pipeline management.

Responsibilities

• Drive opportunities through the sales cycle from generation to close.
• Lead presentations of Segment’s product to various audiences.

Skills

Quota carrying sales experience

Pipeline generation

SaaS-based sales experience

Value-based sales methodology

Understanding of Martech industry

Analytical skills

Cross-selling experience

Job description

PIPELINE - Mid-Market Account Executive - Segment 2025

Remote - US

See yourself at Twilio

Join the team as our next Mid-Market Account Executive on Twilio’s Segment product team.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia, and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This position is needed to support our Segment Sales organization. Segment standardizes and streamlines data infrastructure with a single platform that collects, unifies, and sends data to hundreds of business tools with the flip of a switch. That way, our customers can focus on building amazing products and personalized messages for their customers, letting us take care of the complexities of processing their customer data reliably at scale.

Continuing to build out and grow our Mid-Market business is a strategic component of our go-to-market strategy. We bring incredible value to growth, mid-market, and enterprise companies, and thrive on finding new use cases to optimize their customer engagement. The right person for this role is a go-getter who wants to develop and identify new revenue opportunities across Mid-Market accounts with experience and a passion for new logo acquisition, and experience in driving scaled motions around customer expansion.

Responsibilities

In this role, you’ll:

• Drive opportunities through the entire sales cycle from pipeline generation through to close and post-sales.
• Employ a value-oriented sales methodology with a focus on use cases spanning customer data and marketing activation.
• Build upon the growth & adoption of Segment in the Mid-Market business segment.
• Own the cross-functional team from Pre-Sales through to working with Customer Success.
• Drive a pipeline generation cadence to develop expansion opportunities from our existing customer base and land new target accounts.
• Lead compelling presentations of Segment’s product and vision to a broad range of audiences from c-level executives to individual contributors leveraging Segment’s value-based sales methodology.
• Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively handling your pipeline of opportunities on pre-committed revenue deals.
• Leverage and coordinate cross-functional internal teams to efficiently navigate complex sales cycles (including Sales Development, Legal, Engineering, Security, Marketing, Product, and Customer Success).
• Work closely with Twilio team members to drive company-wide deployments of Twilio/Segment use cases, specifically responsible for the pre-committed ARR.

Qualifications

Required:

• 3+ years of quota carrying sales experience, selling primarily to Mid-Market accounts.
• Experience in a pipeline generation motion and a weekly metrics-based approach that measures key activity and pipeline adds.
• Proven record of consistently exceeding quotas.
• SaaS-based sales experience.
• Value-based sales methodology in line with Force Management and MEDPICC.
• Strong understanding of the Martech industry and the role of data in driving business decisions.
• Proficient in modern sales processes/methodologies.
• Excellent presence and proven track record to influence and sell at all levels, from individual contributors to C-Suite.
• Strong analytical skills with a deep understanding of forecasting & pipeline management.
• Cross-selling experience in IT, Marketing, Data, Product, Analytics, and Engineering.
• Previous CDP or Martech sales experience.
• Deep commercial expertise in structuring SaaS contracts.
• Experience with data and how to leverage data to help businesses achieve their customer experience initiatives.

Location

This role will be remote but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

There are many benefits to working at Twilio, including competitive pay, generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

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