Commercial Account Executive - EGC

GitLab; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Mid-Market Account Executive to drive sales and customer satisfaction within the mid-market segment. This role involves managing a diverse range of projects, advising clients on their journey with the platform, and ensuring pipeline accuracy. The ideal candidate will possess a genuine desire to help customers succeed, leveraging their software sales experience and effective communication skills. Join this innovative team that values transparency and asynchronous work, offering a supportive environment for professional growth and development.

Benefits

Flexible Paid Time Off

Equity Compensation

Employee Stock Purchase Plan

Home Office Support

Growth and Development Budget

Parental Leave

Team Member Resource Groups

Qualifications

• Progressive experience with software sales is essential.
• Effective communication and interpersonal skills are required.

Responsibilities

• Manage a range of project sizes from small teams to complex enterprise projects.
• Document buying criteria and ensure pipeline accuracy.

Skills

Software Sales

Communication Skills

Negotiation Skills

Relationship Building

Results Orientation

Tools

Git

Software Development Tools

Application Lifecycle Management

Job description

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.

Thanks to products like Duo Enterprise and Duo Workflow, customers benefit from AI at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier. All team members are encouraged and expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact across our global organization.

Languages needed for this role: Greek

An overview of this role

Mid-market Account Executives are the primary point of contact between prospective and existing customers of GitLab within a space defined as mid-market, currently working with companies that employ up to 4000 employees. These team members manage a range of project sizes, from small fast-growing teams in smaller agile organizations to complex enterprise projects, advising on the journey with GitLab to achieve specific business outcomes. Mid-Market AEs work closely with the business development team and sales management to manage a broad book of business with a large opportunity value range and focus on exceeding client expectations.

What you’ll do

• Account Executive, Mid-market (AE) will report to an Area Sales Manager.
• Support GitLab for our Mid Market prospects.
• Contribute to root cause analyses on wins/losses, communicating lessons learned to the team, including account managers, the marketing team, and the technical team.
• Take ownership of your book of business: document the buying criteria, process, next steps, and owners; ensure pipeline accuracy based on evidence.
• Contribute to documenting improvements in our sales handbook.
• Provide account leadership and direction in pre- and post-sales processes.
• Be the voice of the customer by contributing product ideas to our public issue tracker.

What you’ll bring

• A genuine desire to see customers benefit from their investments.
• Progressive experience with software sales.
• Interest in GitLab and open source software.
• Ability to leverage relationships and proven sales techniques.
• Effective communication and interpersonal skills.
• Motivation, drive, and results orientation.
• Excellent negotiation, presentation, and closing skills.
• Preferred experience with Git, Software Development Tools, and Application Lifecycle Management.
• Alignment with our values and work in accordance with them.
• Ability to travel if needed and comply with the company’s travel policy.

About the team

Thanks to our Transparency value, you can see what we are working on on our Team page.

Further information on the role can be found here: https://handbook.gitlab.com/job-families/sales/account-executive/

How GitLab will support you

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget
• Parental leave
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. We encourage applicants from underrepresented groups to apply and allow our recruiters to assess your fit for the role.