Commercial Account Executive

Johnson Controls, Inc.; Bothell (WA); On-site; USD 56,000 - 83,000; Full time

Benefits offered by this job

Sales incentive plan

Benefits package

Job summary

Johnson Controls, Inc. is seeking a Commercial Sales Account Executive to promote and sell security services and technology within an assigned territory.

The role emphasizes closing new business, renewals, and upgrades, while maximizing customer satisfaction and retention. You will maintain deep knowledge of our product line and customer needs, pursue referrals, and manage the end-to-end sales process from prospecting to post-install follow-up.

Qualifications

• Excellent oral, written and presentation skills with the ability to present to senior level executives within the customer and Johnson Controls Security organizations
• Ability to work a full-time schedule
• Available for local travel
• Minimum of 2 years’ experience as a successful commercial sales representative in the security, IT or other technology sales industry, demonstrated by the consistent ability to meet and exceed quota.

Responsibilities

• Promote and sell Johnson Controls Security services and technology within an assigned territory, closing new business and ensuring customer retention
• Resale opportunities within an assigned territory; identify prospects and maintain productive relationships with existing customers
• Establish call plans, follow-up strategies and territory management techniques; follow up with prospects
• Maintain in-depth knowledge of our product line and customer needs through training and research
• Obtain referrals and work with Centers of Influence
• Process work orders and complete all paperwork per approved procedures
• Conduct post-installation follow-up to ensure commitments are met and customer satisfaction
• Renew existing customer agreements

Skills

Presentation skills

Travel willingness

Education

High school diploma

College degree

Job description

What you will do

The Commercial Sales Account Executive is responsible for promoting and selling Johnson Controls Security services and technology within an assigned territory, leveraging relationships, and closing new business for Johnson Controls Security and ensuring customer retention. This person is the Johnson Controls Security "brand steward", charged with telling the Johnson Controls Security story and clearly demonstrating that Johnson Controls Security is the leading electronic security provider. The Commercial Account Executive is responsible for securing profitable sales and upgrades to new, existing and discontinued Johnson Controls Security Commercial customers while maximizing customer satisfaction and retention by initiating post installation follow-ups. This rep will also have a commanding knowledge of our product line, as well as that of our services.

How you will do it

• Adhere to current Johnson Controls Security policies, procedures, products, programs and services.
• Create new market share by selling Johnson Controls Security products and services to new local commercial customers.
• Sell additional products and services to existing accounts that continue to present new sales opportunities.
• Sell add-ons, amend, and convert existing customer systems to meet the customers' expectations.
• Renew existing customer agreements.
• Responsible for resale opportunities within an assigned territory Identify prospects utilizing creative lead-generating techniques and maintain productive working relationships with existing customers.
• Independently establish call plans and customer follow-up strategies and tactics, and consistently apply time and territory management techniques.
• Follow up with prospects.
• Maintain an in-depth knowledge of complete line of products/services and customers' issues and needs through in-house training and reading/research.
• Obtain referrals and work with Centers of Influence.
• Process work order and complete all paperwork in accordance with approved and standardized procedures.
• Conduct post-installation follow-up by contacting customer, ensuring commitments were met and affirming customer satisfaction once the customer has been in service

What we look for

Required

• High school degree or equivalent required.
• Excellent oral, written and presentation skills with the ability to present to senior level executives within the customer and Johnson Controls Security organizations
• Ability to work a full-time schedule
• Available for local travel

Preferred

• College degree preferred.
• Minimum of 2 years’ experience as a successful commercial sales representative in the security, IT or other technology sales industry, demonstrated by the consistent ability to meet and exceed quota.

Salary Range: HIRING SALARY RANGE: $55,800-$83,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account project, quarterly, and annual margin. This position includes a competitive benefits package.

For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us