Commerce Copywriter: E‑Commerce Content & Brand Voice

SGS & Co; Chicago (IL); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health care plans

Dental plan

Vision plan

Life insurance

401(k) plan

Flexible spending account

Disability insurance

Job summary

Marks, part of the Propelis Group, is seeking a Commerce Copywriter to create and manage PDP copy, enhanced content, and retailer brand store content for a major CPG client in a fast-paced ecommerce environment. You will translate product information into shopper-friendly messaging while upholding brand standards and regulatory requirements.

You will collaborate with Strategy, Discoverability, Creative, and Client teams to ensure content is accurate, on-brand, and optimized for search, AI-driven

Qualifications

• Bachelor’s degree in communications, journalism, English, marketing, or related field.
• 3–5+ years of copywriting, commerce content, product marketing, content management, digital commerce, retail, or agency environments.
• Exceptional writing, editing, proofreading, and content quality management skills.
• Experience developing content for eCommerce, digital shelf, retailer, marketplace, or product-focused environments.
• Experience optimizing copy for both use experience and conversation.
• Strong ability to interpret and apply brand guidelines, claims documentation, retailer requirements, and regulatory considerations.
• Experience working across large product portfolios and managing multiple brands, categories, or workstreams simultaneously.

Responsibilities

• Write and maintain product titles, feature bullets, descriptions, comparison content, and PDP copy across retailer and commerce platforms.
• Develop copy for enhanced content modules, retailer brand stores, image assets, and other commerce-related experiences.
• Translate approved product information, claims, ingredient details, and package copy into clear, accurate, shopper-friendly messaging.
• Apply brand guidelines, retailer requirements, and content frameworks across multiple brands, categories, and retailer environments.
• Partner with Discoverability and Commerce Strategy teams to incorporate search, category, and shopper insights into content development.
• Apply keyword taxonomy and content guidelines while maintaining natural, consumer-friendly language.
• Structure content to support retailer search engines, product recommendation systems, and evolving AI-driven shopping experiences.
• Stay current on retailer requirements, platform updates, and commerce content best practices.
• Review, edit, and proofread content to ensure accuracy, consistency, compliance, and adherence to approved claims and regulatory requirements.
• Validate content inputs and maintain quality standards across large product portfolios and multiple workstreams.
• Leverage AI-enabled tools and emerging technologies to support content development, refinement, and quality assurance.
• Evaluate and refine AI-assisted content outputs to ensure final deliverables meet brand, retailer, legal, and shopper requirements.
• Manage multiple projects and deadlines while contributing to the evolution of content standards, workflows, and best practices.

Skills

Copywriting

Editing

Content management

Ecommerce content

Brand guidelines

AI content tools

Education

Bachelor’s degree in communications, journalism, English, marketing, or related field

Job description

Marks, part of the Propelis Group, is seeking a Commerce Copywriter to create and manage PDP copy, enhanced content, and retailer brand store content for a major CPG client in a fast-paced ecommerce environment. You will translate product information into shopper-friendly messaging while upholding brand standards and regulatory requirements.

You will collaborate with Strategy, Discoverability, Creative, and Client teams to ensure content is accurate, on-brand, and optimized for search, AI-driven