Command Center Operator

ASM Global; Wilkes-Barre (Luzerne County); On-site; USD 17,000 - 25,000; Part time

Job summary

Legends Global is seeking a part-time Command Center Staff for Mohegan Arena at Casey Plaza. The role focuses on monitoring building control systems and performing foot patrols to maintain a safe environment during events and daily operations.

Strong observational skills, ability to respond to alarms, and the flexibility to work days, nights, weekends, and holidays are required. Prior security or building-control experience is preferred, with training provided as needed.

Qualifications

• Must have no criminal record; must pass a HireRight Background Check in compliance with company policy
• Must possess knowledge of security principles and practices
• Must possess experience in the building control field and/or law enforcement
• Must possess the ability to access all areas of the Arena on foot, follow directions, and work independently and as part of a team
• Must possess the ability to read, write, and communicate effectively and assertively.
• Must possess the ability to work a flexible 8-hour schedule to include days, nights, weekends, and holidays and have reliable transportation
• Must practice safe work habits, follow all safety policies, procedures, and regulations, and complete any company-wide safety training and any additional job specific training
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position

Responsibilities

• Maintains a 24-hour patrol of all Arena areas, as assigned
• Observes and operates the lighting, mechanical, and computerized alarm/monitoring systems
• Checks doors and other secured areas
• Assists in maintaining back-of-house areas of the Arena
• Answers and responds to alarms
• Checks for hazards and implements safety programs
• Distributes Visitor Badges
• Maintains detailed logs of visitors, incidents, and related activities and writes reports as needed
• Monitors receipt of all parcels sent to the Arena through the loading area, including the load-in and load-out of all equipment during events
• Answers calls during Administration off-hours
• Works with Event Security during hockey games and other events assisting with bag checks, etc.
• Performs other tasks as assigned

Job description

POSITION DESCRIPTION

JOB TITLE:

Command Center Staff

COMPANY:

Legends Global

DEPARTMENT:

Operations

FACILITY:

Mohegan Arena @ Casey Plaza

REPORTS TO:

Operations Manager

FLSA:

Part-Time, Hourly/Non-Exempt

POSITION SUMMARY:

This position provides a safe and secure environment by monitoring the building control systems and by foot patrol of the Arena.

POSITION RESPONSIBILITIES:

• Maintains a 24-hour patrol of all Arena areas, as assigned
• Observes and operates the lighting, mechanical, and computerized alarm/monitoring systems
• Checks doors and other secured areas
• Assists in maintaining back-of-house areas of the Arena
• Answers and responds to alarms
• Checks for hazards and implements safety programs
• Distributes Visitor Badges
• Maintains detailed logs of visitors, incidents, and related activities and writes reports as needed
• Monitors receipt of all parcels sent to the Arena through the loading area, including the load-in and load-out of all equipment during events
• Answers calls during Administration off-hours
• Works with Event Security during hockey games and other events assisting with bag checks, etc.
• Performs other tasks as assigned

WORK CONTACTS:

Daily contact with the Operations Manager, Arena Staff, Delivery Persons, Arena Visitors

SUPERVISORY RESPONSIBILITIES:

This position does not have supervisory responsibilities.

QUALIFICATIONS:

• Must have no criminal record; must pass a HireRight Background Check in compliance with company policy
• Must possess the knowledge of security principles and practices
• Must possess experience in the building control field and/or law enforcement
• Must possess the ability to access all areas of the Arena on foot, follow directions, and work independently and as part of a team
• Must possess the ability to read, write, and communicate effectively and assertively.
• Must possess the ability to work a flexible 8-hour schedule to include days, nights, weekends, and holidays and have reliable transportation
• Must practice safe work habits, follow all safety policies, procedures, and regulations, and complete any company-wide safety training and any additional job specific training
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position

This job description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training. The company reserves the right to modify, supplement, delete, or augment the duties and responsibilities specified in the position description, in the company’s sole and absolute discretion. Duties other than those expressly specified may be assigned from time to time.

Legends Global/Mohegan Arena is an Equal Opportunity Employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRRA Federal Contractor