Command Center Coordinator, Part Time

Ilitch Charities, Inc.; Detroit (MI); On-site; USD 21,000 - 32,000; Part time

Job summary

A notable organization in community services is seeking a part-time Command Center Coordinator in Detroit. This role involves monitoring safety and security systems, coordinating responses to emergencies, and maintaining communication with security personnel. Candidates must possess a high school diploma, be at least 18 years old, and have the ability to manage stressful situations effectively. Experience with CCTV systems and knowledge of social media are beneficial. Join this dynamic team ensuring safety across various venues and events.

Qualifications

• Must be 18 years or older.
• Possess a valid driver’s license.
• Able to pass background screening requirements.
• Knowledge of local, state, and federal laws.
• Ability to pass background checks and screening.

Responsibilities

• Coordinate a safe and secure environment through monitoring safety systems.
• Respond to calls and incidents in a timely manner.
• Monitor social media for potential threats.
• Assist in pre-event intelligence gathering.
• Monitor social media for potential threats and report.
• Assist with weather and incident intelligence when required.

Skills

Effective communication skills

Basic knowledge of Microsoft Office

Proficient at multi-tasking

Knowledge of different types of social media

Basic knowledge of how to operate a CCTV system

Comfortable dispatching over the radio system

Emergency Dispatch

Multitasking

Education

High school diploma

Bachelor’s degree in Criminal Justice or related field

Tools

Avigilon CCTV System

Radio Dispatch System

Job description

Command Center Coordinator, Part Time page is loaded## Command Center Coordinator, Part Timelocations: Detroit, MItime type: Part timeposted on: Posted 2 Days Agojob requisition id: R8408**Job Summary:**The Fox District Detroit Command Center (FDDCC) and the LCA Command Center (LCACC) are the nerve centers of safety and security operations for all Ilitch owned organizations. The entire organization is dependent on the accuracy of information provided by the FDDCC and LCACC, the response to emergency situations and critical incidents, and the monitoring of all safety and security systems. Part Time Command Center Staff are responsible for coordinating a risk-free, safe, and secure environment through the monitoring of all safety and security systems used at the FDDCC and/or LCACC, dispatching of personnel, preparing accurate reports, documenting calls for service, monitoring CCTV and social media, and implementing all departmental and league requirements that pertain to command center duties.**Job Responsibilities:*** Work closely with the command center personnel and other security personnel in order to ensure the security and safety of all employees, guests, and patrons at all Ilitch properties, venues, events and business units.* Proactively monitor the enterprise-wide Avigilon CCTV system for any of any suspicious activity, packages, people, incidents, potential hazards and alert Supervisory Personnel if such an incident occurs.* Operate the command center’s radio system in both stressful and non-stressful situations.* Field incoming phone calls from patrons, citizens, and colleagues from other business units and respond accordingly.* Maintain a complete and accurate record of start/stop times of all events, incidents, and calls for service, and dispatch the proper personnel in the event of emergency or unusual events/calls.* Dispatch Security and Safety staff in a professional, timely, and efficient manner at all times.* Be fully knowledgeable in all emergency plans, league requirements, and departmental procedures to ensure proper incident response.* Monitor social media for any possible threats to our teams, family, brands etc. and report any pertinent information immediately.* Assist full-time coordinators with gathering pre-event intelligence for all venues.* Assist full-time employees in monitoring/reporting severe weather.**Required Knowledge, Skills and Abilities:*** Must be 18 years or older* Current Crowd Manager* Possess a valid driver’s license* Possess a high school diploma* Must be able to pass the background/screening requirements* Basic knowledge of how to operate a CCTV system* Knowledge of Microsoft office* Knowledge of different types of social media* Comfortable dispatching over the radio system during stressful and non-stressful situations* Proficient at multi-tasking* Effective communication skills* Basic knowledge of local, state, and federal laws**Preferred Knowledge, Skills and Abilities:*** Bachelor’s degree in Criminal Justice or a related degree field* Public safety dispatching experienceAll items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Olympia Development of Michigan.Olympia Development of Michigan is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.### Get In TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.