Comfort Advisor and Service Tech

Onehourpittsburghpa; Vallejo (CA); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Free food & snacks

Free uniforms

Opportunity for advancement

Paid time off

Parental leave

Training & development

Job summary

A local HVAC company in Vallejo is looking for a hybrid Comfort Advisor and Service Tech to provide exceptional service to customers. The role involves conducting in-home consultations, performing maintenance and repairs, and educating clients on energy efficiency. Candidates should possess strong communication skills and a valid driver's license, with HVAC certification preferred. Join a team dedicated to customer satisfaction and growth in a dynamic working environment, where you can advance your career in the HVAC industry.

Qualifications

• Proven experience in HVAC service and installation.
• Valid driver's license and clean driving record.
• Willingness to participate in ongoing training and development.

Responsibilities

• Conduct in-home consultations to assess customer needs.
• Perform routine maintenance and repairs on heating and cooling systems.
• Provide clear and accurate estimates for service and installation work.
• Educate customers on energy efficiency and system operation.
• Maintain accurate records of service calls and customer interactions.
• Collaborate with team members to ensure timely service delivery.

Skills

Strong communication and interpersonal skills

Customer-focused mindset

Detail-oriented with excellent problem-solving skills

Education

High school diploma or equivalent; HVAC certification preferred

Job description

Benefits

• 401(k)
• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development

About the Role

Join One Hour Heating & Air Conditioning of Vallejo and North Marin, CA as a Comfort Advisor and Service Tech! In this exciting hybrid role, you'll provide exceptional service and solutions to our valued customers, ensuring their comfort and satisfaction. Be part of a dynamic team dedicated to making a difference in the HVAC industry.

Responsibilities

• Conduct in-home consultations to assess customer needs and recommend HVAC solutions.
• Perform routine maintenance and repairs on heating and cooling systems.
• Provide clear and accurate estimates for service and installation work.
• Educate customers on energy efficiency and system operation.
• Maintain accurate records of service calls and customer interactions.
• Collaborate with team members to ensure timely service delivery.
• Stay updated on industry trends and best practices.
• Deliver exceptional customer service and build lasting relationships.

Requirements

• High school diploma or equivalent; HVAC certification preferred.
• Proven experience in HVAC service and installation.
• Strong communication and interpersonal skills.
• Valid driver's license and clean driving record.
• Ability to work independently and as part of a team.
• Detail-oriented with excellent problem-solving skills.
• Customer-focused mindset and a positive attitude.
• Willingness to participate in ongoing training and development.

About Us

One Hour Heating & Air Conditioning has been serving the community, for over 20 years, providing top-notch HVAC solutions to our community. Our commitment to customer satisfaction and quality service has earned us a loyal customer base and a positive work environment where employees thrive and grow.