Comfort Advisor and Service Tech

One Hour Heating & Air Conditioning; Vallejo (CA); On-site; USD 59,000 - 120,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Free food & snacks

Free uniforms

Opportunity for advancement

Paid time off

Parental leave

Training & development

Job summary

One Hour Heating & Air Conditioning Vallejo is seeking a Comfort Advisor and Service Tech for a hybrid role. You will conduct in-home consultations, assess customer needs, and recommend HVAC solutions while performing maintenance and repairs on heating and cooling systems.

The role emphasizes clear estimates, energy-efficiency education, and accurate record-keeping. You will work with a team to ensure timely service delivery and build lasting customer relationships while advancing in a

Qualifications

• High school diploma or equivalent; HVAC certification preferred.
• Proven experience in HVAC service and installation.
• Strong communication and interpersonal skills.
• Valid driver's license and clean driving record.
• Ability to work independently and as part of a team.
• Detail-oriented with excellent problem-solving skills.
• Customer-focused mindset and a positive attitude.
• Willingness to participate in ongoing training and development.

Responsibilities

• Conduct in-home consultations to assess customer needs and recommend HVAC solutions.
• Perform routine maintenance and repairs on heating and cooling systems.
• Provide clear and accurate estimates for service and installation work.
• Educate customers on energy efficiency and system operation.
• Maintain accurate records of service calls and customer interactions.
• Collaborate with team members to ensure timely service delivery.
• Stay updated on industry trends and best practices.
• Deliver exceptional customer service and build lasting relationships.

Skills

HVAC experience

Communication skills

Driver's license

Teamwork

Problem solving

Customer service

Training mindset

Education

High school diploma or equivalent

HVAC certification (preferred)

Job description

About The Role

Join One Hour Heating & Air Conditioning of Vallejo and North Marin, CA as a Comfort Advisor and Service Tech! In this exciting hybrid role, you'll provide exceptional service and solutions to our valued customers, ensuring their comfort and satisfaction. Be part of a dynamic team dedicated to making a difference in the HVAC industry.

Benefits

• 401(k)
• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development

Responsibilities

• Conduct in-home consultations to assess customer needs and recommend HVAC solutions.
• Perform routine maintenance and repairs on heating and cooling systems.
• Provide clear and accurate estimates for service and installation work.
• Educate customers on energy efficiency and system operation.
• Maintain accurate records of service calls and customer interactions.
• Collaborate with team members to ensure timely service delivery.
• Stay updated on industry trends and best practices.
• Deliver exceptional customer service and build lasting relationships.

Requirements

• High school diploma or equivalent; HVAC certification preferred.
• Proven experience in HVAC service and installation.
• Strong communication and interpersonal skills.
• Valid driver's license and clean driving record.
• Ability to work independently and as part of a team.
• Detail-oriented with excellent problem-solving skills.
• Customer-focused mindset and a positive attitude.
• Willingness to participate in ongoing training and development.

About Us

One Hour Heating & Air Conditioning has been serving the community, for over 20 years, providing top-notch HVAC solutions to our community. Our commitment to customer satisfaction and quality service has earned us a loyal customer base and a positive work environment where employees thrive and grow.

Compensation: $59,000.00 - $120,000.00 per year

Join the One Hour Team!

We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.

• Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.
• Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
• Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!

So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.