Comcast Business - Senior Director, Sales Engineering

Xfinity; United States; Remote; USD 140,000 - 250,000; Full time

Job summary

An established industry player is seeking a dynamic leader to oversee its Client/Sales Engineering team. This role involves guiding a cross-functional team to deliver innovative solutions and enhance customer experiences. You'll be responsible for developing strategies, managing budgets, and fostering collaboration across departments. This position offers the chance to influence significant changes and drive results in a fast-paced environment. If you're passionate about technology and leadership, this opportunity could be your next career milestone.

Qualifications

• 10+ years of relevant experience preferred.
• Bachelor's Degree preferred; relevant coursework and experience considered.

Responsibilities

• Oversee the Client/Sales Engineering team selling Comcast services.
• Establish strategy for the sales engineering department.
• Develop operations budgets and manage organization sizing.

Skills

Collaboration

Leadership

People Management

Team Selling

Team Strategy

Education

Bachelor's Degree

Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

PLEASE NOTE THE REQUIRED CANDIDATE MUST RESIDE WITHIN THE NED FOOTPRINT

Responsible for overseeing the enterprise-wide Client/Sales Engineering team selling Comcast High Capacity Ethernet Networks, Internet, Video and Advanced Voice based services to Enterprise/Metro E, Mid-Market and National Accounts. Directs a team of sales engineering managers responsible for individual territory results. Influences and integrates overall team strategy to meet and exceed company goals. Establishes and is responsible for the overall departmental budget.

Job Description

Core Responsibilities

• Provide leadership, development and training to a cross-functional team.
• Establish the overall strategy and direction for the sales engineering department. Lead change management efforts when modifying the department strategy.
• Develop key leadership relationships to ensure collaboration between the sales engineering team and National Engineering and Technical Operations (NETO).
• Develop operations budgets and manage organization sizing according to the number of products and channels supported.
• Provide leadership and guidance to the Division and Regional teams on product development direction and optimized solution options for cost-effective construction and service delivery.
• Establish department processes and procedures and make necessary modifications to improve sales effectiveness and cycle time reduction.
• Stay abreast of competitive landscape and emerging technologies to position Comcast effectively in the marketplace.
• Exercise independent judgment and discretion in matters of significance.
• Maintain regular, consistent, and punctual attendance. Ability to work nights, weekends, variable schedules, and overtime as necessary.
• Perform other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand and adhere to our Operating Principles, using them as guidelines for your work.
• Own the customer experience by prioritizing customer needs, providing seamless digital options, and promoting our products and services.
• Stay enthusiastic and knowledgeable about our technology, products, and services, especially our digital tools and experiences.
• Work collaboratively as a team, embracing new ideas to achieve big goals.
• Participate actively in the Net Promoter System to gather feedback and improve customer satisfaction.
• Drive results and foster growth.
• Promote inclusion and diversity.
• Act ethically and responsibly for the benefit of colleagues, customers, investors, and communities.

Disclaimer:

• This description provides a general overview of the role's responsibilities and level of work. It is not exhaustive of all duties, responsibilities, or qualifications required.

Skills

Collaboration, Leadership, People Management, Team Selling, Team Strategy

Compensation

This role can be performed in Maryland, Vermont, and District of Columbia with a pay range of $140,400.00 - $249,600.00. Comcast offers a base pay dependent on experience, along with potential commissions or bonuses, and comprehensive benefits. For more details, visit our careers site for the compensation and benefits summary.

The application window is 30 days from the posting date unless closed earlier due to applicant volume.

Education

Bachelor's Degree preferred; consideration may be given to candidates with relevant coursework and experience or extensive professional experience.

Certifications (if applicable)

Relevant Work Experience

10+ years of experience preferred.

Comcast is an equal opportunity employer and considers all qualified applicants without regard to legally protected characteristics.