Combined Police/Fire/EMS Dispatcher

Public Safety Dispatch Network; Roanoke (AL); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid leave

Education resources

Shift differentials

Job summary

Public Safety Dispatch Network in Roanoke, AL is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across agencies. The role requires clear communication, situational awareness, and the ability to prioritize and route calls within established procedures.

Responsibilities include processing requests for police, fire, rescue, and medical assistance, verifying details, and maintaining incident records.

Qualifications

• A high school diploma or recognized equivalent is commonly required. Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.
• Applicants may need public safety telecommunicator, emergency medical dispatch, fire dispatch, or police dispatch credentials depending on the assignment. Required certifications, accepted providers, and completion deadlines must be confirmed in the official vacancy.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Skills

Communication skills

Multitasking

Decision making

Calm under pressure

Education

High School Diploma

Dispatch credentials training

Job description

Public Safety Dispatch Network in Roanoke, AL is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across agencies. The role requires clear communication, situational awareness, and the ability to prioritize and route calls within established procedures.

Responsibilities include processing requests for police, fire, rescue, and medical assistance, verifying details, and maintaining incident records.