Columbia Residential Service Technician

CPI Security; Columbia (SC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Every other weekend off

Vehicle provision

Fuel card

iPhone

iPad

Paid training

Medical insurance

Dental insurance

Vision insurance

401(k) with match

PTO

Free security systems

Educational assistance

Job summary

CPI Security seeks a Residential Service Technician to service and support home security systems in Columbia, SC. You will troubleshoot, install configurations, and demonstrate systems to customers while ensuring high-quality service.

The role values hands-on problem solving, strong communication, and a customer-first approach. Training is provided, with performance-based earnings and growth opportunities within the company.

Qualifications

• High school diploma or equivalent; technical training is a plus.
• Strong sales skills with mechanical aptitude for troubleshooting and repairs.
• Excellent communication, customer service, and a safety-first mindset.
• Professional appearance and demeanor; alarm or telecom experience is a bonus.

Responsibilities

• Service and maintain residential security systems, ensuring timely and accurate troubleshooting.
• Perform home walkthroughs to determine optimal configurations and opportunities for additional protection.
• Communicate professionally with customers, connect systems to central monitoring, and provide demonstrations.
• Manage administrative tasks, prioritize safety, and maintain company tools and equipment efficiently.

Skills

Sales skills

Mechanical aptitude

Communication

Customer service

Safety-first mindset

Professional appearance

Education

High school diploma or equivalent

Technical training

Tools

Alarm systems

Security systems

Telecom exposure

Job description

We are seeking aResidential Service Technician in Columbia, SCto join our team! In this role, you will provide top-tier service to our customers by troubleshooting and maintaining their security systems, ensuring all issues are resolved promptly and accurately. This is an excellent opportunity for someone who enjoys hands-on work, solving problems, and delivering exceptional customer service - all while earning a performance-based income.

What You’ll Do:

• Service and maintain residential security systems, ensuring timely and accurate troubleshooting
• Perform home walkthroughs to determine optimal configurations and opportunities for additional protection
• Communicate professionally with customers, connect systems to central monitoring, and provide demonstrations
• Manage administrative tasks, prioritize safety, and maintain company tools and equipment efficiently

What We’re Looking For:

• High school diploma or equivalent; technical training is a plus
• Strong sales skills with mechanical aptitude for troubleshooting and repairs
• Excellent communication, customer service, and a safety-first mindset
• Professional appearance and demeanor; alarm or telecom experience is a bonus

What’s In It For You:

• $45,000 to $60,000 average annual earnings (hourly training pay and 100% uncapped commission after training)
• Opportunities for advancement and long-term career mobility
• Every other weekend off plus company-provided equipment (ie. vehicle, fuel card, iphone, ipad) and paid training)
• Medical, dental, vision, 401(k) with match, PTO, and special perks like free security systems and educational assistance

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