Color Mixer

The Sherwin-Williams Company; Hampstead (NH); On-site; USD 20,000 - 29,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Color Mixer Specialist for Store #2937, located at 17230 US Hwy 17 N, Unit 116 Hampstead, NC 28443. This is a full-time position with starting pay of $16.50/hr.

You will tint and mix paints to customer specifications, assist customers in-store and by phone, and help maintain inventory and displays. Role requires customer service excellence, product knowledge, and the ability to lift up to 70 lbs occasionally.

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work in the United States without future visa sponsorship.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Willing to work evenings and weekends.
• Internal Sherwin-Williams staff must have a “meets expectations” rating and completed HR Cloud eLearning.

Responsibilities

• Prepare customers' paint orders quickly and accurately.
• Tint and mix products per customer specifications.
• Assist customers in person and over the phone to determine their needs.
• Process sales transactions according to store policies.
• Stock shelves, maintain displays, and help with deliveries as needed.
• Maintain inventory accuracy and product knowledge.

Job description

Color Mixer Specialists tint and mix paint to customer specification. They also work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Color Mixer Specialists are also expected to stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Color Mixer Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

The individual selected for this role will be expected to work at Store #2937, located at: 17230 US Hwy 17 N, Unit 116 Hampstead, NC 28443.
This is a Full-Time position.
The starting pay for this role is $16.50/hr.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

• Prepare customers' paint orders quickly and accurately
• Tint and mix products, as needed, to customer specifications
• Preparing drawdowns for submittal to customers
• Clean, fill, and repair equipment, as needed
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Process sales transactions accurately and consistent with policies and procedures
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
• If internal to Sherwin-Williams, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal
• If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position

Preferred Qualifications:

• Have a valid, unrestricted Driver's License
• Have at least a High School diploma or GED
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint-related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish