Color Crew Customer Service Specialist

San Francisco Institute of Esthetics and Cosmetology; San Francisco (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

A cosmetic company in San Francisco is seeking customer service representatives for their Color Crew. You will provide exceptional support via email, chat, and phone while participating in training to enhance your skills. Ideal candidates are passionate about customer care, problem solvers, and can handle a dynamic environment. This role requires strong communication and the ability to work 40 hours a week, including weekends.

Qualifications

• Passionate about providing the best customer experience.
• Able to respond to emails, chats, and calls effectively.
• Experience with technology and software tools.

Responsibilities

• Participate in training programs and pass tests.
• Respond to customer inquiries regarding orders and accounts.
• Collaborate with management and teams to resolve issues.

Skills

Strong written and verbal communication skills

Problem solving

Organization

Customer service orientation

Technology usage

Tools

CRM systems

Office software

Job description

A cosmetic company in San Francisco is seeking customer service representatives for their Color Crew. You will provide exceptional support via email, chat, and phone while participating in training to enhance your skills. Ideal candidates are passionate about customer care, problem solvers, and can handle a dynamic environment. This role requires strong communication and the ability to work 40 hours a week, including weekends.